Friday, March 26, 2010

Technical Support Career as a Phone & Chat Specialist

Sitel Philippines Corporation

Sitel is a global Business Process Outsourcing (BPO) leader. The company meets clients' customer care and transaction processing needs through 67,000 associates in 27 countries. Sitel provides world-class solutions from on-shore, nearshore and offshore locations across 155+ facilities throughout North America, South America, EMEA and Asia Pacific. The company's award-winning services provide clients with the strategic insi ght, scale and diversity of offerings to ensure the best return on their customer investment. The company is privately held and majority owned by Canadian diversified company, Onex Corporation. For more information, please visit www.sitel.com.

Full-time associates enjoy a competitive compensation package that includes:
• Competitive Salary package with non-taxable allowances
• Above-industry standard night differential
• Medical, dental and optical coverage, plus medicine allowances that also covers qualified dependents
• Life insurance
• Above par vacation and sick leaves entitlements, retirement and bereavement benefits
• Account-based premiums, incentives and allowances based on performance and attendance

Start a Technical Support Career as a Phone & Chat Specialist- Start ASAP!
(National Capital Reg)



Requirements:

* At least 18 years old and above
* Should be confident to communicate in English (written and verbal)
* Willing to work on shifting schedules and holidays
* Willing to take voice calls (70% of the time) & should be willing to support through chat (30% of the time)
* Must be familiar for with common technical terms and issues
* Good in giving clear and concise instructions
* College Degree/ Associate/ Vocational Certificate in a computer course is a plus but not required
* Candidates should have attended/completed at least 2nd year College of any course or should have completed 2 years of a Vocational Program
* Fresh graduates/Entry level applicants are encouraged to apply
* 100 Full-Time positions available
* Applicants should be Filipino citizens or hold relevant residence status

Sitel Talent Acquisition and Recruitment Hub (STAR Hub)
2nd Floor, Centerpoint Building
Julia Vargas Avenue cor. Garnet Road, Ortigas Center
Pasig City 1600
Tel.: 860-1111
Fax: 634-5414

S.T.A.R. Hub Schedule:
Mondays to Fridays
9am to 6pm
Walk-in applications are encouraged.

Got a Sitel Career Question? Ask OCA (Online Career Assistant)!
Yahoo Messenger: siteljobs@yahoo.com
9am-8pm
Mondays to Fridays

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