Tech Support Professionals for a PIONEER Computer Hardware Account

 Stream Global Service

Experience our ONE DAY HIRING process! Walk in to any of our sites!

Tech Support Professionals for a PIONEER Computer Hardware Account

(Central Luzon, National Capital Reg, Southern Tagalog)

Responsibilities:

Requirements:

* At least six (6) months experience in a call center (under a technical support account) is a must for undergraduates.
* Fresh Graduates/ inexperienced applicants must have finished IT, Computer Science, Computer Engineering, or any other related courses.
* Must be knowledgeable in computer hardware troubleshooting.
* Must be willing to work in shifts, holidays, weekends and rotating schedules.
* Must be willing to be assigned in Shaw.
* Full time positions available.
For more information, visit our career website: stream.careers.com
Check us out in Facebook and be a fan
Stream Careers on Facebook
Company Address: 2/F, Worldwide Corporate Center, Shaw Boulevard, Mandaluyong 1000
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company

Production Technology Analyst

Telus

Production Technology Analyst

RESPONSIBILITIES:

The Production Technology Analyst I is responsible for the day to day operation and maintenance of the production environment/development servers. This position primarily provides first level support for ensuring minimal downtime of our applications, servers, databases and proactive monitoring/response for other processes .The position includes shift work based on a 12 hr rotation basis. The team interacts with Tier 2/Tier 3 teams, project managers, Change Management, developers, Help Desk etc.

* System and Production Support using various tools such as Control M, Veritas Net-Backup, ITO HP Openview, work with Tier 2 support teams for production issues, Remedy ARS, Manage Outlook inbox, data entry using Microsoft suite of products, accurate information transfer during shift turn-over
* Responsible for the monitoring of the Unix servers, databases, Weblogic and production applications as per the predefined service level agreements
* Responsible for the execution of the daily, weekly, monthly production schedules across all servers via Control M (automated scheduling tools)
* Responsible for the nightly execution of the backups. This includes monitoring using Veritas Netbackup software to effectively manage the backups and incident escalation
* Responsible for the administration and management associated with the tape libraries and national tape management, including offsite vaulting for approximately 24 locations across Canada
* Perform general house keeping routines to ensure work area is tidy and clean at all times
* To respond as per set procedures when alarms are triggered
* To monitor security systems and respond accordingly by the pre-defined security procedures
* Responsible for monitoring and responding to daemon failures using AMC
* Responsible for the quality and accuracy associated with the problem management ticket application called Remedy
* Involves 12 hrs shift rotation providing 7/24 coverage of Information Technology Operations
* Incident Reporting and Follow Up
* Respond to alarms and failures, following proper escalation procedures and documentation to achieve successful resolution and reduce downtime
* Responsible for internal web documentation and instructional updates
REQUIREMENTS:

* Candidate must possess at least a Bachelor's/College Degree , Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
* At least 2 year(s) of working experience in the related field is required for this position.
* Preferably 1-4 Yrs Experienced Employees specializing in IT/Computer - Network/System/Database Admin or equivalent.
* Previous experience in telecommunications industry would be a definite asset
* Previous experience with Control M, Veritas NetBackup, ITO HP OpenView, Remedy ARS would be definite assets
* Basic knowledge of HTML
* Basic knowledge of Unix, Oracle commands and Windows Operating Systems
* Reporting Skills in the Microsoft suite of applications (Excel, Word, PowerPoint)
* Basic knowledge of The Project Life Cycle
* Strong interpersonal skills as well as the ability to work effectively with cross-functional teams are essential
* Strong organizational and analytical skills, ability to multi-task and prioritize within a fast-paced environment
* Self-motivated and proactive
* Full-Time positions available
recruitment@telusinternational.com.ph www.telusinternational.com.ph +63.2638.9440

Quality Manager

Tele Tech

NOVALICHES - Quality Manager

(National Capital Reg - Novaliches)

Responsibilities:


Requirements:

* Candidate must possess at least a Bachelor's/College Degree , any field.
* At least 3 year(s) of working experience in the related field is required for this position.
* Applicants must be willing to work in Novaliches.
* Preferably Assistant Manager / Managers specializing in Customer Service or equivalent.
* Full-Time positions available.
To apply online visit www.HirePoint
Website: http://www.teletech.com | NEWS
Company Address: Bldg F SM Corporate Office 1000 Bay Blvd. SM Central Business Park, Bay City Pasay City 1634
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Foreign Based Company

Customer Service Professionals

Stream Global Service

Experience our ONE DAY HIRING process!

Walk in to our Eastwood site:

2F CyberMall Bldg., Eastwood, Quezon City

EASTWOOD CITY - Customer Service Professionals

(National Capital Reg - Eastwood City)

Responsibilities:

* As a customer service professional, you'll be assisting people from different countries, providing advice and solving problems. It can be challenging work, but you'll be rewarded with bonuses for helping people quickly and professionally, and making them smile. You will answer calls from customers, helping them resolve issues and solve problems while inputting their call information into the computer. You will also learn while on the job. As a customer service agent, you must be able to handle large volume of inquiries, and navigate the computer, while providing superb customer service.
Requirements:

* Must have finished at least two (2) years in college or possess a vocational/short course certificate.
* Excellent English communication skills.
* Good problem solving and decision making skills.
* Applicants should be Filipino citizens or hold relevant residence status.
* Willing to be assigned in our Eastwood site.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.
For more information, visit our career website: www.stream.careers.com
Check us out in Facebook and be a fan
Stream Careers on Facebook
Company Address: 2/F, Worldwide Corporate Center, Shaw Boulevard, Mandaluyong 1000
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company

Customer Service Assistants - Financial Account

Jobstreet Select

Customer Service Assistants - Financial Account

Responsibilities:
◙ Provide world-class customer service through inbound calls.
◙ Familiar with on-line banking transaction.

Requirement:
• Completed 2 years in college or 2-year vocational course
• Average English communication skills
• Good comprehension skills
• Computer literate
• Amenable to work on shifting/graveyard schedule
• Willing to work in MANILA
• Full Time Positions available


What we offer:
• Competitive salary and medical benefits
• Fast career growth
• Fun working environment
Type of Employment: Direct hire and Probationary
Compensation: 15 - 20K (inclusive of Basic Salary, Allowances and Night Differential)
Other openings: Technical Support, Sales and Collections Agent
Applicants who will submit their applications online will be processed immediately for 4 companies.
Recruitment hours: 9:00 am to 3:00 pm, Mondays to Fridays
Please bring 4 copies of updated resume and a valid ID. Be in smart casual attire.
For inquiries, please call Roel at 451-9999 loc 6001, Email: roel@jobstreet.com
Refer 5 friends and go home with exciting freebies from Jobstreet and Summit Media. Hurry!
Interview invitations and status updates may be sent via email
so please check your email regulary.

Technical Support Representative

Jobstreet.Select

Technical Support Representative - 30K Signing Bonus

Responsibilities:
• Provide customer satisfaction by effectively handling customer problems

Requirement:
• Completed 2 years in college or 2-year vocational course
• Preferably a graduate of any computer-related course
• Average English verbal communication skills
• Fresh graduates/Entry level applicants are encouraged to apply
• Computer literate
• Amenable to work on shifting/graveyard schedule
• Willing to work in MANDALUYONG
• Full-Time positions available.

What we offer:
• Competitive salary and medical benefits
• Fast career growth
• Fun working environment
Applicants who will submit their applications online will be processed immediately for 4 companies.
Recruitment hours: 9:00 am to 3:00 pm, Mondays to Fridays
Please bring 4 copies of updated resume and a valid ID. Be in smart casual attire.
For inquiries, please call Roel at 451-9999 loc 6001, or text 09228993358.
Refer 5 friends and go home with exciting freebies from Jobstreet and Summit Media. Hurry!
Interview invitations and status updates may be sent via email
so please check your email regularly.

Learning Specialist - Sales Account

Sitel is a global Business Process Outsourcing (BPO) leader

Learning Specialist - Sales Account

(National Capital Reg)

Responsibilities:

* Creates learning experiences that equip new and long-term associates to excel in their work environment through expert classroom instruction, on floor mentoring and one-to-one skills coaching. Modifies and presents training programs for representatives/agents.
* Tracks learner progress. Creates labs and exercises as needed. Provides one-to-many and one-to-one mentoring. Acts as a technical/ procedural escalation point for Agents/Advisors and Coaches/Team Managers.
* Tracks and analyzes training programs by examining agent performance. Recommends changes to training programs or solutions to known problems.
* Stays informed about client processes and recommends program changes where appropriate.
* Schedules programs and maintains records.
Requirements:
* Should have at least 1 year work experience as a trainer in a fast-paced call center environment, Experience of delivering systems, products and process training to larger groups (up to 15)
* Experience of delivering softskills, UK Culture, & English Voice & Accent training would be preferred
* Excellent knowledge for a SALES campaign. Proven ability to create structured training materials.
* Solid understanding of training processess and practices for adults with strong interpersonal skills and strong management and facilitation skills.
* Should have extensive background in learning designs and ability to conduct training needs analysis and execution.
* With High level of accuracy and efficiency including ability to develop, offer, and execute multiple itinerary and pricing options.
* Candidates must be willing to be assigned at Oritgas, Pasig.
Sitel Talent Acquisition and Resource Hub (STAR Hub) 2nd Floor, Centerpoint Building Julia Vargas Avenue cor. Garnet Road Ortigas Center, Pasig City 1600 Tel.: (+632)860-1111 Fax: (+632)634-5414 S.T.A.R. Hub Schedule: Mondays to Fridays 9:00 am to 6:00 pm Walk-in applications are encouraged. Got a Sitel Career Question? Ask OCA (Online Career Assistant)! Yahoo Messenger: siteljobs@yahoo.com 9:00 am-6:00pm Mondays to Fridays
Website: http://www.sitel.com
Company Address: 2/F Centerpoint Bldg, Garnet Road corner Julia Vargas Avenue, Ortigas Center, Pasig City 1600
Tel: 860.0000 | Fax: 634-5414
Industry: Call Center / IT-Enabled Services / BPO

Sales Professionals

STREAM GLOBAL SERVICE

NORTH EDSA - Sales Professionals

(North EDSA)

Responsibilities:

* As a customer sales professional, you'll be assisting people from different countries, providing advice and solving problems. It can be challenging work, but you'll be rewarded with bonuses for helping people quickly and professionally, and making them smile. You will answer calls from customers, helping them resolve issues and solve problems while inputting their call information into the computer. You will also learn while on the job. As a customer service agent, you must be able to handle large volume of inquiries, and navigate the computer, while providing superb customer service.
Requirements:

* Must have finished at least two (2) years in college or possess a vocational/short course certificate.
* Excellent English communication skills.
* Good problem solving and decision making skills.
* Applicants should be Filipino citizens or hold relevant residence status.
* Willing to be assigned in our North Edsa site.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.
Walk-in and experience our ONE DAY application process! Stream Global Services
MAKATI 12/F PBCom Tower, Ayala Ave.
ALABANG G/F Plaz@ A Bldg. Northgate Cyberzone Filinvest Corporate City
SHAW Upper G/F, Worldwide Corporate Center, Shaw Blvd.
EASTWOOD CITY 2/F CyberOne Bldg., Eastwood City QUEZON CITY G/F
SM North Edsa Annex Quezon City Recruiting
Hotline: (02) 580.6530 For more information, visit our career website: careers.stream.com
Company Address: 2/F, Worldwide Corporate Center, Shaw Boulevard, Mandaluyong 1000
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company

Inbound Sales Rep.

Mirof Consulting

Inbound Sales Rep. needed for Makati ASAP!

P 18,000+

(National Capital Reg)

Requirements:
* Candidate must possess at least a 2-year Vocational Diploma / completed a Bachelor's/College Degree in any field.
* Candidate must have experience for AT LEAST 6 MONTHS IN SALES/MARKETING IN A CALL CENTER BUSINESS.
* Candidate must be amenable to work on weekends, holidays as well as night shifts and shifting schedules.
* Candidate must be amenable to work in Makati.
Successful candidates will receive P 18,000+ salary PLUS incentives!
Qualified applicants may visit our office at the 7th floor, PHILCOX Building, 172 Salcedo St., Legaspi Village, Makati City (near Makati Medical Center, beside UCPB) from 10 AM to 4 PM and on Saturdays from 9 AM to 12 PM. (1-day hiring process)
Directions: Take the MRT, get off at AYALA MRT station. Near the MRT station are FX/jeepneys wirh AYALA LOOP sign on both sides of the jeep/fx. Take an FX/jeepney going to AYALA LOOP. Inform driver to drop you off in UCPB in Salcedo St. (Our company is close to Makati Med. Center and in front of Slimmer's World.)
You may call us at 8166328 or TEXT ONLY at 0921-4886641 and look for Ian Syfu.
You may also e-mail your resumes at ian.syfu@mirof.com.ph
Company Address: 10/F Legaspi Suites 178 Salcedo St., Legaspi Village Makati City -
Fax: 8167591
Industry: Human Resources Management / Consulting
Type of Company: Private Limited Company, Local Based Company
Mirof Consulting
10/F Legaspi Suites 178 Salcedo St., Legaspi Village Makati City -.

Outbound Sales Agent

National Relief Charities (NRC)

Outbound Sales Agent

PHP 8000 - 10000 plus bonus

(National Capital Reg)

Responsibilities:

*
SHIFT 3 - 20hrs/ week Thursday - Sunday 8pm - 1am
*
PHP 10,000 A MONTH (INCLUSIVE OF ND)
*
PHP 1,500 PERFECT ATTENDANCE BONUS!!!
*
*
*
SHIFT 4 - 15hrs/ week Monday - Wednesday 8pm - 1am
*
PHP 8,200 A MONTH (INCLUSIVE OF ND)
*
PHP 1,000 PERFECT ATTENDANCE BONUS!!!
*
*
Requirements:

* One year international outbound experience
* 20 part-time positions available.
* We are looking for individuals with good verbal skills, goal–oriented,and with a positive attitude.
* Outgoing personality
We have perfect attendance bonus as well as commisions on top of the basic salary.
Payday is every two weeks.
Company Address: Prestige Tower Suite 2504 Emerald Avenue, Ortigas Center Pasig City -
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company

Sales Customer Service Account

ExcelAsia

Advertised: 29-6-10 | Closing Date: 27-8-10

Brand New Sales Customer Service Account. Fixed Afternoon Shift! Cebu CMCY100

PHP 14000 - 25000 14000 + Allowances and Bonuses

(Central Visayas - Cebu City)

Responsibilities:

* Answer phones and respond to customer requests.
* Sell product and place customer orders in computer system.
* Provide customers with product and service information.
* Up-sell products and services.
* Transfer customer calls to appropriate staff.
* Identify, research, and resolve customer issues using the computer system.
* Follow-up on customer inquires not immediately resolved.
* Complete call logs and reports.
* Research billing issues.
* Research misapplied payments.
* Recognize, document and alert the supervisor of trends in customer calls.
* Recommend process improvements.
* Other duties as assigned.
* WORK STARTS IN JULY 2010
Requirements:
* Candidate must possess at least a Bachelor's/College Degree in any field.
* At least 2 years of college education is required for this position.
* Applicants with at least 6 months call center work experience will be highly prioritized
* Required skill(s): English Communication Skills, Customer Service, Basic Computer Skills.
* Preferred skill(s): Phone Ethics, multitasking, up-selling strategies.
* Required language(s): English.
* Applicants should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 100 Full-Time positions available.
* APPLICANT MUST BE IN CEBU
* Qualified applicants with at least 6 months call center work experience will get the chance to apply for higher positions once regularized
* FIXED AFTERNOON SHIFT. NO WORK ON WEEKENDS!
* BE PART OF A BRAND NEW ACCOUNT!
* GENEROUS INCENTIVES AND BONUSES!
ExcelAsia
Ground Floor Wee Building, 424 Gorordo Avenue, Lahug, Cebu City 6000
(near old SSS building, same building as Nuat Thai and Kodak)
Look for MANUEL
Contact # 0917 571 5236 / 236 3972
See map
You may also send your resumes to: jmyu@excelasiaservices.com
visit our company websites
www.excelasiaservices.com
www.excelasiajobs.com
Company Address: 424 Wee Building, Gorordo Ave., Lahug Cebu City -
Industry: Human Resources Management / Consulting
Type of Company: Private Limited Company, Local Based Company
Bookmark and ShareExcelAsia Training and Development Inc. (Cebu Site)
424 Wee Building, Gorordo Ave., Lahug Cebu City -.

Senior Systems Analyst

SYNNEX Corporation.

Senior Systems Analyst

(National Capital Reg - Eastwood City, Libis, Quezon City)

Responsibilities:

*
To assist in creating software system design for applications according to requirements and specification of customers to be executed by the Programming Team.
*
Develops in-house production and backroom software based on the company’s requirements by following the software development cycle of customers both external and internal.
*
Conducts testing of software in preparation for its rollout to enhance its effectiveness and user-friendliness.
*
Troubleshoots software problems in the production floor as it occurs or checks from the shift log accomplished by the Team Leaders on problems that occurred the previous night to immediately take corrective action.
*
Troubleshoots problems in software for support units by checking integrity of software applications for viruses, bugs, file corruption, etc; providing technical support to queries, concerns and problems of staff; coordinating with concerned parties the further testing to avoid disruption in operations.
*
Conducts rounds to check on the condition of the software used by both operations and backroom units and renders advice to operations staff on how to solve such problems.
*
Attends team meeting and meeting with team leader to get updates, information, and feedback on production performance and on work related matters.
*
Maintains cleanliness and orderliness of personal and project team work station through good housekeeping practices to ensure a safe, orderly, and comfortable physical work environment.
Requirements:
* Candidate must possess at least a Bachelor's/College Degree in Computer Science/Information Technology or equivalent.
* At least 1 year(s) of working experience in the related field is required for this position.
* Preferably 1-4 Yrs Experienced Employees specializing in IT/Computer - Network/System/Database Admin or equivalent. Job role in Database Administrator or equivalent.
* 1 Full-Time position available.
* Applicants should be Filipino citizens or hold relevant residence status.
* To assist in creating software system design for applications according to requirements and specification of customers to be executed by the Programming Team.
Website: http://www.link2support.com/
Company Address: 5th F Techno Plaza One Eastwood City Libis Quezon City 1600
Fax: 423-4373
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company
Synnex-Concentrix Corporation
5th F Techno Plaza One Eastwood City Libis Quezon City 1600.
Website: http://www.link2support.com/

Call Center / IT-Enabled Services / BPOQuality Analyst - Sales Account

SITEL

Industry: Call Center / IT-Enabled Services / BPOQuality Analyst - Sales Account

(National Capital Reg - Pasig City)

Responsibilities:

* Track and report quality audits of agents.
* Track and analyze quality performance, mark-offs, and areas for improvement.
* Monitor calls and provide timely and effective feedback.
* Facilitate calibration sessions both internal and with the client.
* Provides support to operations by identifying opportunities for achieving high levels of positive customer experience, and leading the process and quality efforts to achieve them.
Requirements:
* Candidates must have at least 6 months work experience as a Quality Analyst in a Sales Campaign in a call center environment.
* Candidates must have strong verbal and written communication skills with Excellent listening skills
* Candidates must have excellent organizational/time management skills.
* Candidates must be willing to work in shifting schedule preferably graveyard shift.
* Strong Knowledge in MS Excel with Good interpersonal skills
Sitel Talent Acquisition and Resource Hub (STAR Hub) 2nd Floor, Centerpoint Building Julia Vargas Avenue cor. Garnet Road Ortigas Center, Pasig City 1600 Tel.: (+632)860-1111 Fax: (+632)634-5414. Got a Sitel Career Question? Ask OCA (Online Career Assistant)! Yahoo Messenger: siteljobs@yahoo.com 9:00 am-6:00pm Mondays to Fridays
Website: http://www.sitel.com
Company Address: 2/F Centerpoint Bldg, Garnet Road corner Julia Vargas Avenue, Ortigas Center, Pasig City 1600
Tel: 860.0000 | Fax: 634-5414
Sitel Philippines Corporation
2/F Centerpoint Bldg, Garnet Road corner Julia Vargas Avenue, Ortigas Center, Pasig City 1600.
Tel: 860.0000
Website: http://www.sitel.com

FINANCIAL ANALYST (Specialist Level)

Stellar Global Solutions Phils

FINANCIAL ANALYST (Specialist Level)

RESPONSIBILITIES:

* RESPONSIBILITIES: To team with the Strategic Finance and Compliance Manager on the following:
* General financial analysis
* Measure, Plan and Forecast Call Center Program Activities and Implications to Income Statement and Balance Sheet
* Develop new capabilities to improve processes and efficiency to spend
* Develop appropriate financial methods of evaluating and measuring Program performance
* Provide linkage and consistency across organization of analytical methods and definitions used in analysis
* Serve as a resource to Operations partners and Finance teammates on analytical data, methods and financial measures
* Drive financial planning and reporting processes as well as capital budget decisions
* Provide functional business support to Operations
* Engage in Pricing and Costs Decisions
* Ensure compliance to Reporting and Statutory Requirements
* Assist in Budget Planning and Monitoring
REQUIREMENTS:
* Candidate must possess at least a Bachelor's/College Degree in Finance/Accountancy/Banking or equivalent.
* Required language(s): English.
* Minimum of one (1) year experience performing financial reports and analysis.
* Knowledge of budgeting and forecasting techniques as well as proficient in financial
* analysis and projection.
* Knowledge in MS Excel.
* Good Interpersonal and Communication Skills.
* Ability to easily adapt to change.
* 1 Full-Time positions available.

You may apply as walk-in anytime
from Monday-Friday, 9AM-3PM.
Stellar Global Solutions Phils
G/f Superstore Bldg., Time Square St. Araneta Center, Cubao Quezon City -.

Real Time Analyst

Telus

Real Time Analyst

RESPONSIBILITIES:

* Responsible for the maintenance of service levels and the real-time and advanced coordination of all phone and non-phone activity (after weekly shifts have been given out).
* Act as the central point of contact for all schedule exceptions and time off requests.
* Assure the timely dissemination of reports and information.
* Updates CMS agent groups and split/skill lists.
* Ensures that Thresholds are set and followed for all accounts through monitoring and close coordination with the operations team.
* Serve as a resource regarding the reporting of call center efficiencies, team and individual statistical analysis, and process improvement.
* Assists management in the implementation of action plans and initiatives that pertain to real-time management. Monitors ACD queue statistics and contact traffic, deploying staff as needed.
* Completes special projects as required.
* Total flexibility with shift.
* Ability to work independently and meet established deadlines.
* Other functions as required in the performance of TELUS International Philippines daily business requirements.
REQUIREMENTS:

* Candidate must possess at least a Bachelor's/College Degree in any field.
* At least 1 year(s) of working experience in the related field is required for this position.
* Preferably 1-4 Yrs Experienced Employees.Others or equivalent.
* 5 Full-Time positions available.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably experienced in the ff tools:Cms, IEX Totalview, or any other WFM software, MS Office, especially Excel
recruitment@telusinternational.com.ph www.telusinternational.com.ph +63.2638.9440
TELUS International Philippines, Inc.
31st Floor Discovery Suites, 25 ADB Avenue, Ortigas Center, Pasig City 1600.

Korean BPO Analyst [KOR010]

Accenture

Korean BPO Analyst [KOR010]

* Interface and coordinate with Korean clients
* Translate technical documents such as invoices and billings
* You will be trained to handle basic accounting transactions such as account reconciliation, adjustments and journal entries.
* You will be part of a team providing critical accounting services for a key client
* We are looking forward to discuss job details and other terms during the interview
* This is a regular (day shift) schedule job
REQUIREMENTS:
* Graduate of any Business degree (Preferred, but not required)
* Fluent in Korean and English
* Accounting experience is NOT REQUIRED
You can also send in your application through any of the following options:
• Apply through Jobstreet.com by clicking on the “Click Here to Apply” button below
• WALK IN at our Recruitment Center (with address below) from Mondays thru Fridays between 10am to 4pm and look for Richard Santos

Accenture Recruitment Center, 3F Robinsons Forum Mall (near Boni Station)
Pioneer Street, Mandaluyong City.
To know more about Accenture and our Accounting and Finance BPO services, visit our website at www.accenture.com/accountingcareers
Company Address: 5/F Makati Stock Exchange Ayala Avenue Makati City 1200
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Foreign Based Company

Customer Service & Technical Support Representatives

Sutherland Global Services

PORTUGUESE Speaking Customer Service & Technical Support Representatives

(National Capital Reg - Taguig City)

Requirements:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree, Business Studies/Administration/Management, Commerce, Linguistics/Languages or equivalent.
* Required skill(s): Good grammar and spelling skills, sales skills, technical skills.
* Required language(s): English, Portuguese
* At least 1 year(s) of working experience in the related field is required for this position.
* Applicants must be willing to work in Taguig City.
* Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent.
* 15 Full-Time positions available.
visit our website www.sutherlandglobal.com
PREVIOUS APPLICANTS NEED NOT APPLY.
Website: http://www.sutherlandglobal.com
Company Address: 10F, Total Corporate Center Triangle Drive, , Bonifacio Triangle Bonifacio Global City, Taguig 1200
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Foreign Based Company

Customer Service Php 17,500 - 21,750 1 Day Processing! PHP 16500 - 21750

Garrett & Talon, Inc.

Customer Service Php 17,500 - 21,750 1 Day Processing!

PHP 16500 - 21750

(National Capital Reg - NCR Mandaluyong City)

Responsibilities:
We are looking for the best of the best for our pioneer call center.

* Good listening and responding skills
* Have excellent communication skills, be confident and have a courteous voice tone.
* Pleasing, Cheerful and Customer Oriented Personality
* Ability to apply a logical problem solving approach to resolving customer service issues.
* Strong interpersonal skills and ability to think independently and follow through.
* Goal-oriented
Requirements:

Required skill(s): Great Customer Service & English Skills.

* Required language(s): English.
* 20 Full-Time positions available.
* Applicants should be Filipino citizens or hold relevant residence status.
* Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor's/College Degree in any field.
* Completed at least 1 year of college
* Proficient in basic computer operations
Preferred skill(s):
Must be willing to work on shifts particularly night shift.
Starting Wage:17,500 - 21,750 including allowances
Walk in applicants welcome to apply Monday - Saturday (office open 24 hours)
Please send your resume to getajob@justflowers.com
Unit PB8-A
Summit One Office Tower
530 Shaw Blvd Mandaluyong City 1552
phone (632)535-1843
Garrett & Talon, Inc.
Unit PB8-A Summit One Office Tower PB8-A Mandaluyong City --.

Call Center Agent

JobStreet SELECT

Call Center Agent (Fresh Grads/Career Shifters Apply Now!)

(Quezon City, Ortigas, Mandaluyong)

Responsibilities:

• Receive calls from US customers provide customer service over the phone.
• Observe company standards and protocols while assisting customers.

Requirements:
• Completed 2 years in college or 2-year vocational course
• Preferably a graduate of any computer-related course
• Average English communication skill
• Knowledgeable in computer and internet applications
• Amenable to work on shifting/graveyard schedule
• Full Time Positions only

What we offer:
• Competitive salary and medical benefits
• Fast career growth
• Fun working environment
Applicants who will submit their applications online will be processed immediately for 4 companies.
Recruitment hours: 9:00 am to 3:00 pm, Mondays to Fridays
Please bring 4 copies of updated resume and a valid ID. Be in smart casual attire.
For inquiries, please call Roel at 451-9999 loc 6001
Refer 5 friends and go home with exciting freebies from Jobstreet and Summit Media. Hurry!
ONLINE APPLICANTS ARE IMMEDIATELY PROCESSED!
Send your resume at roel@jobstreet.com

TCall Center Agents & Tech Support 4 Dayshift and/or NightShift Accounts Huge Benefits/SALARY M2MMU14

ExcelAsia

Company Address: G/F Building 2, 2295 Jannov Plaza, Pasong TCall Center Agents & Tech Support 4 Dayshift and/or NightShift Accounts Huge Benefits/SALARY M2MMU14

PHP 18000 - 25400 PHP 18000 - 23400

(National Capital Reg - Pasay City, Makati City, Taguig City, Mandaluyong)

Responsibilities:

* Salary Bracket depending on work experience and performance during the interview: Php18000 ++ to Php25000 ++
* Health benefits and allowances shall be included on top of basic pay
* We are now accepting undergraduates (should not be currently enrolled)
* ***APPLICANTS SHOULD BE READY TO WORK WITHIN THE WEEK***
* * Email me your resume with the job title of this post: mulao@excelasiaservices.com
* * Check out MAP to the office and for more details at www.excelasiajobs.com or jobazuki.ning.com
* * or contact me at: 09175711490 or 09228639425
* * Office is Mon - Fri
* * Office Hours 9:00AM to 6:00PM
* There are other CSR/TSR/CALL CENTER POSITIONS AVAILABLE FROM 13750 - 25400 SALARY Range. Simply Email your resume to mulao@excelasiaservices.com to get priority slots.
Requirements:
* Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree , Post Graduate Diploma / Master's Degree or Professional License (Passed Board/Bar/Professional License Exam) in any field.
* Required language(s): English.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 500 Full-Time positions available.
* 2nd year college undergrads and nurses are welcome to apply
ExcelAsia: G/F, Building 2, Jannov Plaza 2295 Pasong Tamo Extension Makati City 1200 Philippines Look for Mr. METZ ULAO 09175711490
mo Extension Makati City -
Industry: Human Resources Management / Consulting
Type of Company: Private Limited Company, Local Based Company
ExcelAsia Training and Development Inc. (Makati Site 2)
G/F Building 2, 2295 Jannov Plaza, Pasong Tamo Extension Makati City -.

Technical Recruiter/Call center Agents

Mirof Consulting

Industry: Human Resources Management / Consulting

Type of Company: Private Limited Company, Local Based Company

Technical Recruiter/Call center Agents needed for a company in Makati

P 18,000 - P 25,000

(National Capital Reg - MAKATI)

Requirements:
* For technical recruiter post: Candidate must have above average communication skills (particularly in English) and must have call center experience for at least 1 year.

1) Candidate must have finished a Bachelor's Degree course / 2 year vocational course (Nursing grads NOT ALLOWED)

2) Candidate should be willing to work on night shifts, shifting schedules as well as weekends and holidays.

3) Candidate should be computer-savvy and must be very patient in dealing with foreign and irate customers.

Qualified applicants may visit our office at the 7th floor, PHILCOX Building, 172 Salcedo St., Legaspi Village, Makati City (near Makati Medical Center, beside UCPB) from 10 AM to 4 PM and on Saturdays from 9 AM to 12 PM. (1-day hiring process)
Directions: Take the MRT, get off at AYALA MRT station. Near the MRT station are FX/jeepneys wirh AYALA LOOP sign on both sides of the jeep/fx. Take an FX/jeepney going to AYALA LOOP. Inform driver to drop you off in UCPB in Salcedo St. (Our company is close to Makati Med. Center and in front of Slimmer's World.)
You may call us at 8166328 or TEXT ONLY at 0921-4886641 and look for Ian Syfu.
You may also e-mail your resumes at ian.syfu@mirof.com.ph
Our office is located at 7th Floor Philcox Building,
Company Address: 10/F Legaspi Suites 178 Salcedo St., Legaspi Village Makati City -
Fax: 8167591
172 Salcedo St. Legaspi Village Makati City.
Mirof Consulting, Inc.
10/F Legaspi Suites 178 Salcedo St., Legaspi Village Makati City -.

Call Center Agents

Jobstreet.Select

Call Center Agents - Shaw/Ortigas/Cainta/Quezon city

Responsibilities:

• Sell products and services
• Recognize sales opportunities
• Update systems to ensure successful order completion and service delivery

Requirement:

• Completed 2 years in college or 2-year vocational course
• Average English communication skills
• Computer literate
• Amenable to work on shifting/graveyard schedule
• Full Time Positions only

What we offer:
• Competitive salary and medical benefits
• Fast career growth
• Fun working environment
Applicants who will submit their applications online will be processed immediately for 4 companies.
Recruitment hours: 9:00 am to 3:00 pm, Mondays to Fridays
Please bring 4 copies of updated resume and a valid ID. Be in smart casual attire.
For inquiries, please call Roel at 451-9999 loc 6001, Email : roel@jobstreet.com
Refer 5 friends and go home with exciting freebies from Jobstreet and Summit Media. Hurry!
Interview invitations and status updates may be sent via email
so please check your email regularly.

(1000) CALL CENTER AGENTS W/ or W/O EXPERIENCE TO START ASAP!! APPLY NOW AND EARN 13K-21K MONTHLY!!

WORLD PACIFIC CONTACT CENTER SOLUTIONS (WCCS)

(1000) CALL CENTER AGENTS W/ or W/O EXPERIENCE TO START ASAP!! APPLY NOW AND EARN 13K-21K MONTHLY!!

PHP 13000 - 21000

(Makati - Ortigas - Alabang)

Requirements:
Good command of the English language.
Willing to work in MAKATI, ORTIGAS and ALABANG
Willing to work in shifting schedules
Willing to start ASAP!!!

Graduate of any course or at least completed 2 years in college
Computer and Internet Savvy
30-40wpm
FULL-TIME POSITIONS ONLY

CALL CENTER EXPERIENCE IS DEFINITELY A PLUS BUT NOT A REQUIREMENT!
FRESH GRADUATES / CAREER SHIFTERS / ENTRY-Level Applicants are welcome to apply.

CUSTOMER SERVICE REPRESENTATIVES
TRAVEL / TELCO / HEALTHCARE / FINANCIAL / DSL / SALES (inbound and outbound)

TECHNICAL SUPPORT REPRESENTATIVES
DSL / TELCO / GAMING CONSOLES / CONSUMER ELECTRONICS

Contact Person: MISS HANS
Office Address: 4/F Philcox bldg. 172 Salcedo st. Legaspi Village Makati city (near the back of Makati Medical Center and across Italian embassy; landmarks will include Slimmer's world, Figaro coffee company and Pancake House)
**On-line applicants are processed immediately**
**Interview Invitations will be sent primarily via SMS**
**Walk-in applicants are welcome from MONDAY-FRIDAY 9am-4pm, just bring 2 sets of your updated resumé and a valid ID, and look for Miss HANS **
BASIC SALARY plus NON-TAXABLE ALLOWANCES / NIGHT DIFFERENTIAL / NON-MONETARY BENEFITS / PERFORMANCE INCENTIVES
LOOK FOR HANS ☺ LOOK FOR HANS ☺ LOOK FOR HANS
Website: http://www.wccs.ph
Company Address: 7/F Philcox Bldg., 172 Salcedo Street Legaspi Village Makati City -
Fax: 8193645
Industry: Human Resources Management / Consulting
Type of Company: Private Limited Company, Local Based Company

Sole ProprietorsTechnical Support Professional PHP 13500 - 16000

Temps and Staffers Inc.

Industry: Human Resources Management / Consulting

Type of Company: Local Based Company, Sole ProprietorsTechnical Support Professional

PHP 13500 - 16000

(National Capital Reg - Quezon City, Makati City)

Responsibilities:

* will do phone troubleshooting for both hardware and software problems
Requirements:
* Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor's/College Degree in any field.
* Required language(s): Filipino, English
* experience is an advantage but fresh graduates are strongly encouraged to apply.
* willing to assigned in Quezon City or Makati City
* 30 Full-Time positions available.

Interested applicants may hand-carry their resume with recent 2x2 photo at:

TEMPS AND STAFFERS, INC.
2/F Servicio Filipino Bldg.,
105 West Avenue, Quezon City
Email:chris@tempsandstaffers.com
Tel:376-6887 loc 108
Mobile: 0920-6771434
Ask for: Mr. Chris Arconado
Walk-in applicants will be interviewed immediately.
Application time: Mondays to Fridays 8am to 3pm
Applicants sending resume thru email, must indicate
Applicant for Technical Support Professional - Jobstreet as subject.
Website: http://www.tempsandstaffers.com/
Company Address: 2/F Servicio Filipino Inc. Bldg., #105 West Avenue Quezon City ***
Fax: 371-1320 371-6392
Temps and Staffers Inc.
2/F Servicio Filipino Inc. Bldg., #105 West Avenue Quezon City ***.
Website: http://www.tempsandstaffers.com/

Technical Support Experts

Convergys

NOW HIRING! Technical Support Experts - Ortigas (S103)

(Ortigas, Pasig City)

Responsibilities:

A Technical Support Expert from our ELITE TECHNOLIOGIST TEAM connects with customers via inbound calls, outbound calls or the internet to provide technical assistance concerning the set-up of home networks & Internet access.
Requirements:

We are looking for candidates with:

* At least completed 2 years of college preferably a Computer related course
* With at least 6 months call center experience in Technical Support
* Familiar with Internet Protocol Television (IPTV)
* Proficient in Consumer Voice over Internet Protocol (cVOIP)
* Knowledgeable in High-Speed Internet Access (HSIA)
* Excellent communication skills in English
* An ability to handle irate customer situations effectively and empathize with customer with a courteous voice tone
* An ability to deliver information at customer's knowledge level in an understandable manner
* An ability to apply a logical problem solving approach to resolving customer problems and inquiries
* Strong interpersonal skills and ability to think independently and follow through effectively
* Dependability, keen on details and has strong customer service orientation

Applicants should be Filipino citizens or hold relevant residence status.
Applicants must be willing to work in ORTIGAS, PASIG CITY.
Fresh graduates/Entry level applicants are encouraged to apply
WALK-IN APPLICANTS ARE IMMEDIATELY PROCESSED
Visit our Recruitment Office located at: 29th flr., Robinsons Equitable Tower, ADB Ave., Ortigas Center, Pasig City(Located behind Robinsons Galleria)
Website: http://www.convergysphilippines.multiply.com | NEWS
Company Address: Convergys 1 Building 6796 Ayala Ave. cor. Salcedo St. Legaspi Village Makati City 1200
Tel: 5555-284
Industry: Call Center / IT-Enabled Services / BPO

Technical Support Supervisor for Multilingual Account

Tele Tech
PHL - Technical Support Supervisor for Multilingual Account (JAPANESE)

(National Capital Reg - Makati City)

Responsibilities:
Working as the leader of a team, the Technical Support Team Supervisor is responsible for the day-to-day management, motivation & development of CSRs engaged in ensuring customer satisfaction through the resolution and tracking of customer and dealer technical support problems. The Supervisor will be responsible for supporting and mentoring the CSRs as well as the management of projects related to improving the efficiencies of the Technical Support Contact Center.
Furthermore, the Technical Support Team Supervisor will use computer-based tools as well as their own problem-solving and leadership skills to assist in the identification, research, isolation and resolution of customer issues. Communication with the customer will be either verbally via telephone or written using e-mail or fax.
Requirements:

* Skills/Knowledge/Attributes
* Strong time & people management skills.
* Technical aptitude
* Basic knowledge in PC hardware
* Good understanding on computers including Windows based programs, USB’s and Internet navigation
* Knowledge in Microsoft Office applications.
* Capable of handling & communicating effectively with all customer types.
* Above average ability to read, write and speak English.
* Strong native JAPANESE communication skills, both written and spoken



* Work Experience
* Has relative work experience for any Call center with technical support background is preferred.
* Consumer electronics or IT/Computer sector is preferred
* Education/Certification
* Bachelor’s degree or equivalent work experience required
* Degree or equivalent work in engineering or computing studies preferred
To apply online visit www.HirePoint.com. The exclusive career gateway of TeleTech.
Website: http://www.teletech.com | NEWS
Company Address: Bldg F SM Corporate Office 1000 Bay Blvd. SM Central Business Park, Bay City Pasay City 1634
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Foreign Based Company

Technical Support Representative for IP Telephone Services ( Taguig Site)

Telus

Technical Support Representative for IP Telephone Services ( Taguig Site)

RESPONSIBILITIES:

* 75% inbound (pre sales inquiries, technical support)
* 25% email/outbound
REQUIREMENTS:

* At least 3rd year college
* Strong data entry/typing skills
* Knowledge in different home network set ups (modems, routers)
* Knowledge in broadband connections (DSL, Cable, Fios)
* VOIP experience is a plus
* Call Centre experience is not required as long as with advance technical knowledge
recruitment@telusinternational.com.ph www.telusinternational.com.ph +63.2638.9440

TECHNICAL SUPPORT REPRESENTATIVES FOR PIONEER ACCOUNT! CAREER GROWTH AWAITS YOU! 1 DAY PROCESS!

WCCS

TECHNICAL SUPPORT REPRESENTATIVES FOR PIONEER ACCOUNT! CAREER GROWTH AWAITS YOU! 1 DAY PROCESS!

PHP 14000 - 20000

(ORTIGAS)

TECHNICAL SUPPORT REPRESENTATIVES FOR PIONEER ACCOUNT TO START NEXT WEEK! 14,000-20,000PHP SALARY PACKAGE (it depends on your experience) + BENEFITS + CAREER GROWTH + INCENTIVES AWAIT YOU!!!
1 DAY PROCESS! APPLY NOW AND GET A JOB OFFER NEXT WEEK!!!

RESPONSIBILITIES OF A TSR:
Demonstrate ability to use logical and non-linear troubleshooting techniques to resolve customer issues.
Execute clients policy and procedure to resolve issues and offering suggestions.
Clearly set customer expectations regarding resolution and/or follow up.
Sell services and products to better suit a customers needs.
Handle all inbound queries and advocate resolutions to issues in a timely, accurate manner.

REQUIREMENTS:
Candidate must possess at least a Vocational Diploma, Bachelor's/College Degree or at least completed 2nd year College in any field.
Applicants should be Filipino citizens or hold relevant residence status.
Applicants must be amenable to work in ORTIGAS
Average to above average Communication Skills.
Should be amenable to the following: shifting schedules, working on holidays or weekends or rendering overtime when needed.
Computer proficient.
Highly confident, spontaneous, smart, witty and dynamic.
INCENTIVES are being given to top performers of the account.
500 Full-Time positions available.
Required language(s): English.

Very attractive compensation package, excellent career opportunities or advancement & outstanding benefits waiting for successful candidates.
Experience in a BPO / Call center setting is very much preferred but not required.
Fresh Graduates or applicants with no call center experience are also encouraged to apply.
Interested applicants may just apply here. (Please include mobile phone numbers in your resume as interview invitations will primarily be sent via SMS)
Once you've already submitted you resume, just wait for our text or call regarding our invitation to drop by at our office for your interview. Just be in smart casual attire. You can bring your friends / relatives who are also interested to apply! Just tell them to look for MAUIE as well. See you soon! Thank you so much!!!! ~mauie :)
You may also send your resume to mauie@wccs.ph

Technical Support Specialist - TIER 2

JobStreet SELECT

Technical Support Specialist - TIER 2

PHP 15000 - 22000

(National Capital Reg - Manila)

• Provide customer satisfaction by effectively handling customer problems
• Providing solutions for technical and service issues

REQUIREMENTS:
• Completed 2 years in college or 2-year vocational course
• Average English communication skills
• Good comprehension skills
• Knowledgeable in computer and internet applications
• Amenable to work on shifting/graveyard schedule
• Full Time Positions available

What we offer:
• Competitive salary and medical benefits
• Fast career growth
• Fun working environment
Applicants who will submit their applications online will be processed immediately for 4 companies.
Recruitment hours: 9:00 am to 3:00 pm, Mondays to Fridays
Please bring 4 copies of updated resume and a valid ID. Be in smart casual attire.
For inquiries, please call Roel at 451-9999 loc 6001, or email: roel@jobstreet.com
Refer 5 friends and go home with exciting freebies from Jobstreet and Summit Media. Hurry!
Interview invitations and status updates may be sent via email so please check your email regularly.

Sales Professionals

Stream Global Services

CEBU CITY - Sales Professionals

(Central Visayas - Cebu City)

Responsibilities:

* As a sales professional, you'll be assisting people from different countries, providing advice on products and helping customers select the right service plans. It can be challenging work, but you'll be rewarded with commissions as you help our clients meet their sales goals. Inbound sales representatives answer calls from customers who are seeking product information, while outbound sales representative call customers to offer specials and upgrades. Most of the sales programs are easy to learn, so you can begin earning commissions quickly. You must be able to handle calls and navigate the computer, while providing superb service.
Requirements:

* Must have finished at least two (2) years in college or possess a vocational/short course certificate.
* Excellent English communication skills.
* Good problem solving and decision making skills.
* Applicants should be Filipino citizens or hold relevant residence status.
* Willing to be assigned in our Cebu site.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.
Walk-in and experience our ONE DAY application process! Stream Global Services
CEBU G/F i2 Building Asiatown, I.T. Park Lahug, Cebu City
Recruiting Hotline: 032-4119030 For more information, visit our career website:
careers.stream.com
Company Address: 2/F, Worldwide Corporate Center, Shaw Boulevard, Mandaluyong 1000
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company

Outbound Sales Representative

Extension Corporation

Outbound Sales Representative

(National Capital Reg - Makati City)

Responsibilities:
Requirements:

· Must have the ability to sell a technical product over the phone
· Must be self motivated to make 50 to 100 calls a day
· Must be internet savvy
· Must have excellent communication skills in both written and spoken English
· Confident, aggressive, spontaneous, persuasive and goal driven
· Willing to work on shifting schedules specially night/graveyard shifts
Requirements:
* Candidate must possess at least a Vocational Diploma / Short Course Certificate, any field.
* At least 1 year(s) of working experience in the related field is required for this position.
* Applicants must be willing to work in Makati City.
* Preferably 1-4 Yrs Experienced Employees specializing in Sales - Telesales/Telemarketing or equivalent.
* 2 Full-Time positions available. Company Address: Level 26, Suite P
 Burgundy Corporate Tower 252 Sen Gil Puyat Ave Legaspi Village Makati City
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company

CSRs and Sales agents/TSRs (earn up to P25,000)

Mirof Consulting

Industry: Human Resources Management / Consulting

Type of Company: Private Limited Company, Local Based CompanyDay shift/Night shift CSRs and Sales agents/TSRs (earn up to P25,000)

(National Capital Reg)

Requirements:REQUIREMENTS FOR SALES AGENTS:
- Candidate must have completed at least a 2-year course / finished 2 years in college.
- Candidate must be amenable to work in PASIG / MAKATI CITY
- For those interested to work in Makati, Candidate must have 6 months sales/marketing exp in a call center business.

REQUIREMENTS FOR THE CALL CENTER AGENT POST:
- Candidate must be willing to work in PASIG CITY / MAKATI CITY
- Candidate must have good English communication skills
- Candidate must have finished at least 2 years in college (no back subjects) / finished a 2 year vocational course
- Candidate must be open to working on night shifts and shifting schedules

REQUIREMENTS FOR THE TELEMARKETER POST (DAY SHIFT JOB):
- Candidate must be willing to work in Eastwood City, Libis
- Candidate must be a College graduate
- Candidate must have 6 months sales/marketing experience

REQUIREMENTS FOR DAY-SHIFT CSR CANDIDATES (NON-CALL CENTER JOB):

- Candidate should be a graduate of a 4-year course.
- Candidate should be VERY confident in dealing with customers.
- With PLEASING PERSONALITY AND APPEARANCE (must look professional in front of customers)
- Proficient in speaking and writing in ENGLISH (no Taglish)
- Candidate must be living within METRO MANILA.
Qualified applicants may visit our office at the 7th floor, PHILCOX Building, 172 Salcedo St., Legaspi Village, Makati City (near Makati Medical Center) from 10 AM to 4 PM. Our office is also open on Saturdays from 9 AM to 12 PM. (1 day hiring process)
Directions: Take the MRT, get off at AYALA MRT station. Near the MRT station are FX/jeepneys wirh AYALA LOOP sign on both sides of the jeep/fx. Take an FX/jeepney going to AYALA LOOP. Inform driver to drop you off in UCPB in Salcedo St. (Our company is close to Makati Med. Center and in front of Slimmer's World.)
You may call us at 8166328 or TEXT ONLY at 0921-4886641 and look for Ian Syfu.
You may also e-mail your resumes at ian.syfu@mirof.com.ph.
Mirof Consulting, Inc.
10/F Legaspi Suites 178 Salcedo St., Legaspi Village Makati City -. 
Company Address: 10/F Legaspi Suites 178 Salcedo St., Legaspi Village Makati City -
Fax: 8167591

Automation Analyst

Accenture

Automation Analyst

Report Developer/Automation Analyst
Job Summary:
The Report Developer will work on developing reports (including enhancements). Furthermore, the developer will also be tasked with report automation initiatives (including process reviews and analysis as a precursor to automation). The resource will also provide day-to-day business support for ad-hoc requests.

Key Responsibilities:
Reporting Development

• Implement reporting enhancements for existing reports
• Participate in design reviews and solution planning/brainstorming
• Business process analysis plus data and workflow analysis as it relates to report generation
• Work with the PCS Operations manager to implement automation capabilities/offerings in the area of performance reporting (as well as other business performance areas)
• Identify reporting/automation opportunity areas; improvements to reporting efficiency/accuracy/consistency; process re-design as a complimentary solution to automation
• Coach/provide guidance to junior team members; this includes development of the technical reporting/automation skills (MS Excel, MS Access, VB/VBA)
Business Functional Support
• Extract, summarize and analyze data for ad-hoc and miscellaneous business requests.
Education: Bachelor’s degree (major in Computer Science, IT/MIS or similar courses)
Work Experience: 4+ years work experience in: Finance, HR, Business Administration/Operations; Database reporting or data modeling is a plus
REQUIREMENTS:

* Candidate must possess at least a Bachelor's/College Degree , any field.
* At least 4 year(s) of working experience in the related field is required for this position.
* Preferably Supervisor / 5 Yrs & Up Experienced Employees specializing in IT/Computer - Network/System/Database Admin or equivalent.
* Full-Time positions available.
Knowledge and Skill Requirements:
• 4-5 years of MS Excel (including experience with pivot reports, use of macros/formulas); this also includes experience with Visual Basic (VB) or Visual Basic for Applications (VBA)
• 3 years of MS Access, writing queries and building databases using large or complex data sets; able to interface through MS Excel reports; this also includes SQL programming and database normalization, or data modeling as key skills
• Experience with designing, generating and/or automating reports; ability to develop reporting solutions based on business requirements is preferred
• Solid oral and written English communication skills. Able to interface directly with customers to resolve inquiries and provide support
• Good problem solving and analytical skills
• Able to effectively multi-task and manage multiple, concurrent projects
• Good team player; works well in a team
Build your career as you gain exposure in a truly global company. Apply at Accenture now!
Preference will be given to candidates who APPLY ONLINE
Company Address: 5/F Makati Stock Exchange Ayala Avenue Makati City 1200
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Foreign Based Company

Customer Service Professionals

Stream Global Services

MANDALUYONG CITY - Customer Service Professionals

(National Capital Reg - Mandaluyong City)

Responsibilities:

* As a customer service professional, you'll be assisting people from different countries, providing advice and solving problems. It can be challenging work, but you'll be rewarded with bonuses for helping people quickly and professionally, and making them smile. You will answer calls from customers, helping them resolve issues and solve problems while inputting their call information into the computer. You will also learn while on the job. As a customer service agent, you must be able to handle large volume of inquiries, and navigate the computer, while providing superb customer service.

Requirements:

* Must have finished at least two (2) years in college or possess a vocational/short course certificate.
* Excellent English communication skills.
* Good problem solving and decision making skills.
* Applicants should be Filipino citizens or hold relevant residence status.
* Willing to be assigned in our Mandaluyong site.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.
For more information, visit our career website: www.stream.careers.com
Company Address: 2/F, Worldwide Corporate Center, Shaw Boulevard, Mandaluyong 1000
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company

PCALL CENTER AGENTS

WCCS
APPLY NOW!

PCALL CENTER AGENTS WILLING TO START ASAP! 14-20K SALARY (depends on experience)! HP 14000 - 20000

(MAKATI, TAGUIG, ORTIGAS, MANDALUYONG, QUEZON CITY)

CUSTOMER SERVICE REPRESENTATIVES TO START NEXT WEEK! 14,000-20,000PHP SALARY PACKAGE (it depends on your experience) + BENEFITS + CAREER GROWTH + INCENTIVES AWAIT YOU!!!

1 DAY PROCESS! APPLY NOW AND GET A JOB OFFER NEXT WEEK!!!

AVAILABLE ACCOUNTS: Inbound, Outbound, Financial, Travel, etc...

RESPONSIBILITIES OF A CSR:
Answer inbound calls within guidelines/goals established by the client and contact center management.
Consistently achieve call quality score goals to assist in achieving client and customer satisfaction goals.
Requires general knowledge of client's business, products and/or services (an asset).
Other duties as assigned.
Must be flexible.
Must be available Days, Evenings, Weekends and Holidays as scheduled.

RESPONSIBILITIES OF A TSR:
Demonstrate ability to use logical and non-linear troubleshooting techniques to resolve customer issues.
Execute clients policy and procedure to resolve issues and offering suggestions.
Clearly set customer expectations regarding resolution and/or follow up.
Sell services and products to better suit a customers needs.
Handle all inbound queries and advocate resolutions to issues in a timely, accurate manner.

REQUIREMENTS:
Candidate must possess at least a Vocational Diploma, Bachelor's/College Degree or at least completed 2nd year College in any field.
Applicants should be Filipino citizens or hold relevant residence status.
Applicants must be amenable to work in MAKATI, TAGUIG, ORTIGAS, MANDALUYONG, QUEZON CITY
Average to above average Communication Skills.
Should be amenable to the following: shifting schedules, working on holidays or weekends or rendering overtime when needed.
Computer proficient.
Highly confident, spontaneous, smart, witty and dynamic.
INCENTIVES are being given to top performers of the account.
500 Full-Time positions available.
Required language(s): English.

Very attractive compensation package, excellent career opportunities or advancement & outstanding benefits waiting for successful candidates.
Experience in a BPO / Call center setting is very much preferred but not required.
Fresh Graduates or applicants with no call center experience are also encouraged to apply.
Interested applicants may just apply here. (Please include mobile phone numbers in your resume as interview invitations will primarily be sent via SMS)
Once you've already submitted you resume, just wait for our text or call regarding our invitation to drop by at our office for your interview. Just be in smart casual attire. You can bring your friends / relatives who are also interested to apply! Just tell them to look for MAUIE as well. See you soon! Thank you so much!!!! ~mauie :)
You may also send your resume to mauie@wccs.ph

CENTER AGENTS.

EXCELASIA

Company Address: 2/F Building 2, 2295 Jannov Plaza, Pasong Tamo Extension Makati CityCALL CENTER AGENTS. ***no experience requiired*** Start IMMEDIATELY. (M1RTN30)

(National Capital Reg - Oritgas, Pasig City, Cubao, Quezon City, Libis, QC, Mandaluyong, Taguig (Makati))

RESPONSIBILITIES:

* * CSRs
* * Inbound Account
* * Provide assistance re: issues, concerns and inquiries of customers
* * Resolve issues/problems in a timely and accurate manner
* * Upsell whenever possible
* * Look for RACHEL as your contact person in ExcelAsia- 09175520091
* * Send your resumes to: rnocum@excelasiaservices.com
* Immediate start dates available!!!
* Other fun accounts available!
* PLUS
* Dayshift accounts
* Helpdesk TSR non-agent posts for 4-5year course grads of techncl/ computer-related courses!!!
* Inbound sales
* Come and see us soon. Pls. look for RACHEL as your contact person.
REQUIREMENTS:
* Candidate must possess at least a High School Diploma, Vocational Diploma / Short Course Certificate, Bachelor's/College Degree or Post Graduate Diploma / Master's Degree in any field.
* Required skill(s): Above-average English, Computer navigation, Customer service.
* Required language(s): English.
* Applicants should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 80 Full-Time positions available.
-
Fax: (632)848-7096
Industry: Human Resources Management / Consulting
Type of Company: Private Limited Company, Local Based CompanyExcelAsia Training and Development Inc. (Makati Site 1)
2/F Building 2, 2295 Jannov Plaza, Pasong Tamo Extension Makati City -.
Website: http://excelasiajobs.com/index.php?actions=training

CALL CENTER AGENTS (CSR) & TECH SUPPORT REPS (TSR) code:cjb

John Clements Consultant Inc

URGENT!! CALL CENTER AGENTS (CSR) & TECH SUPPORT REPS (TSR) code:cjb

(National Capital Reg - Ortigas, Taguig)

REQUIREMENTS:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor's/College Degree in any field.
* If undergraduate candidate must have finished & completed AT LEAST 2 years in college.
* Must have Average to Above Average English communication skills.
* Must be willing to work in shifting schedules.
* Must be willing to work in ORTIGAS and TAGUIG.
* Applicants should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* ONLY Full-Time positions available.
Our clients offer GOOD BENEFITS & COMPETITVE SALARY along with professional and career growth and development for selected applicants.
Walk-in applicants and their friends may also go to our office at Level 12B LKG Tower, Ayala Ave. Makati City and look for CHRIS.
You may also text JS_CSR/TSR_YourFullName to 09158551634 or e-mail your resume to chris.bantayan@johnclements.com with CSR/TSR on the subject line.
Scheduled applicants for exam and interview will take priority so be sure to contact CHRIS first.
Interview invitations and status updates may be sent via email so please check your email regularly.
John Clements Consultants, Inc.
Level 12-B LKG Tower 1608 Ayala Ave. Makati City 1200.

Telemarketer needed for Libis and Outbound call center agents needed for Pasig City P15,000 - P18,000

Mirof Consulting

Day-shift Telemarketer needed for Libis and Outbound call center agents needed for Pasig City

P15,000 - P18,000

(National Capital Reg)

Requirements:
REQUIREMENTS FOR THE OUTBOUND CALL CENTER AGENT POST:
- Candidate must be willing to work in PASIG CITY
- Candidate must have good English communication skills
- Candidate must have finished at least 2 years in college (no back subjects) / finished a 2 year vocational course
- Candidate must be open to working on night shifts and shifting schedules

Successful candidates will receive P2,000 allowance + monthly bonuses

REQUIREMENTS FOR THE TELEMARKETER POST (DAY SHIFT JOB):
- Candidate must be willing to work in Eastwood City, Libis
- Candidate must be a College graduate
- Candidate must have 6 months sales/marketing experience

Successful candidates will get allowances + incentives + free parking on top of their basic salary.
Qualified applicants may visit our office at the 7th floor, PHILCOX Building, 172 Salcedo St., Legaspi Village, Makati City (near Makati Medical Center) from 10 AM to 4 PM. Our office is also open on Saturdays from 9 AM to 12 PM. (1 day hiring process)
Directions: Take the MRT, get off at AYALA MRT station. Near the MRT station are FX/jeepneys wirh AYALA LOOP sign on both sides of the jeep/fx. Take an FX/jeepney going to AYALA LOOP. Inform driver to drop you off in UCPB in Salcedo St. (Our company is close to Makati Med. Center and in front of Slimmer's World.)
You may also e-mail your resumes at gean.mendoza@mirof.com.ph.
Company Address: 10/F Legaspi Suites 178 Salcedo St., Legaspi Village Makati City -
Fax: 8167591
Industry: Human Resources Management / Consulting
Type of Company: Private Limited Company, Local Based Company Mirof Consulting, Inc.
10/F Legaspi Suites 178 Salcedo St., Legaspi Village Makati City -.

Customer Service Professionals

Stream Global Service

MANDALUYONG CITY - Customer Service Professionals

(National Capital Reg - Mandaluyong City)

Responsibilities:

* As a customer service professional, you'll be assisting people from different countries, providing advice and solving problems. It can be challenging work, but you'll be rewarded with bonuses for helping people quickly and professionally, and making them smile. You will answer calls from customers, helping them resolve issues and solve problems while inputting their call information into the computer. You will also learn while on the job. As a customer service agent, you must be able to handle large volume of inquiries, and navigate the computer, while providing superb customer service.
Requirements:
* Must have finished at least two (2) years in college or possess a vocational/short course certificate.
* Excellent English communication skills.
* Good problem solving and decision making skills.
* Applicants should be Filipino citizens or hold relevant residence status.
* Willing to be assigned in our Mandaluyong site.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.
For more information, visit our career website: www.stream.careers.com
Check us out in Facebook and be a fan
Stream Careers on Facebook
Company Address: 2/F, Worldwide Corporate Center, Shaw Boulevard, Mandaluyong 1000
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company

nbound Sales Agents

Mirof Consulting

URGENT HIRING for Day shift and Night shift CSRs + Inbound Sales Agents (earn up to P16K or more!)

(National Capital Reg - Makati City)

Requirements:
REQUIREMENTS FOR DAY-SHIFT CSR CANDIDATES (NON-CALL CENTER JOB):

* Candidate should be a graduate of a 4-year course.
* Candidate should be VERY confident in dealing with customers.
* With PLEASING PERSONALITY AND APPEARANCE (must look professional in front of customers)
* Proficient in speaking and writing in ENGLISH (no Taglish)
* Candidate must be living within METRO MANILA.

REQUIREMENTS FOR NIGHT-SHIFT CSR CANDIDATES:

* Candidate must be a graduate of a 2-year Vocational Diploma / Short Course Certificate or has finished 2 years Bachelor's/College Degree in any field.
* Candidate should be amenable to working on weekends and holidays as well as night shifts and shifting schedules.

REQUIREMENTS FOR INBOUND SALES CANDIDATES:

* Candidate must be a graduate of a 2-year Vocational Diploma / Short Course Certificate or has finished 2 years Bachelor's/College Degree in any field.
* Candidate must have 6 months call center experience, having sales experience is an advantage.
* Candidate must have 6 months experience in Marketing/Sales.
* Candidate should be amenable to working on weekends and holidays as well as night shifts and shifting schedules
Qualified applicants may visit our office at the 7th floor, PHILCOX Building, 172 Salcedo St., Legaspi Village, Makati City (near Makati Medical Center) from 10 AM to 4 PM. Our office is also open on Saturdays from 9 AM to 12 PM. (1 day hiring process)
Directions: Take the MRT, get off at AYALA MRT station. Near the MRT station are FX/jeepneys wirh AYALA LOOP sign on both sides of the jeep/fx. Take an FX/jeepney going to AYALA LOOP. Inform driver to drop you off in UCPB in Salcedo St. (Our company is close to Makati Med. Center and in front of Slimmer's World.)
You may call us at 8166328 or TEXT ONLY at 0921-4886641 and look for Ian Syfu.
You may also e-mail your resumes at ian.syfu@mirof.com.ph.
Company Address: 10/F Legaspi Suites 178 Salcedo St., Legaspi Village Makati City -
Fax: 8167591
Industry: Human Resources Management / Consulting
Type of Company: Private Limited Company, Local Based Company
Mirof Consulting, Inc.
10/F Legaspi Suites 178 Salcedo St., Legaspi Village Makati City -.

Sales and Marketing Manager

Facilities Managers, Inc.

Sales and Marketing Manager

Job Responsibilities:

Oversees entire Company's sales and marketing initiatives by performing the following:

1. Plans, implements, monitors and evaluates entire sales and marketing process for Jollymaids/Merrymaids Company (subsidiary of U-bix Corporation).
2. Achieves sales target.
3. Implements sales strategies to boost sales performance.
4. Motivates sales team in reaching performance targets.
Job Requirement:
* Candidate must possess at least a Bachelor's/College Degree , Post Graduate Diploma / Master's Degree, Business Studies/Administration/Management, Commerce or equivalent.
* Required skill(s): leadership skills, sales activities, excellent interpersonal skills, Outstanding communication skills.
* Required language(s): English, Filipino
* At least 5 year(s) of working experience in the related field is required for this position.
* Preferably Assistant Manager / Managers specializing in Sales - General/service oriented or equivalent.
* Full-Time positions available.
Interview invitations and status updates may be sent via email
so please check your email regularly.
Apply online:
Facilities Managers, Inc.
U-bix Compound, Km. 21 East Service Road Alabang, Muntinlupa
Tel. no.: 850-1645
www.servicemaster.ph

Inbound Sales for a Utilities and Energy Account

Telus

Inbound Sales for a Utilities and Energy Account!STARTS on JUNE 21, 2010!

RESPONSIBILITIES:
As a Customer Interaction Associate, you will take inbound calls to existing TELUS customers in the purpose of upgrading, offering and selling other products and services to fit their needs.

In this position, you will:

* Handle all inbound queries and advocate resolutions to issues in a timely, accurate manner
* Update systems to ensure successful order completion and service delivery
* Provision and identify customer requirements
REQUIREMENTS:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree, any field.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 30 Full-Time positions available.
recruitment@telusinternational.com.ph www.telusinternational.com.ph +63.2638.9440

Sales Professionals (PIONEER ACCOUNT)

Stream Global Services

JOIN OUR PIONEER SALES TEAM in ALABANG!

Walk in to our site and experience ONE DAY HIRING PROCESS!

G/F Plaz@ A Bldg., Northgate Cyberzone, Alabang, Muntinlupa City

Mondays to Fridays, 9am to 4pm

APPLY NOW!

MUNTINLUPA- Level 2 Sales Professionals (PIONEER ACCOUNT)

(Alabang, Muntinlupa)

Responsibilities:

*

As a sales professional, you'll be assisting people from different countries, providing advice on products and helping customers select the right service plans. It can be challenging work, but you'll be rewarded with commissions as you help our clients meet their sales goals. Inbound sales representatives answer calls from customers who are seeking product information, while outbound sales representative call customers to offer specials and upgrades. Most of the sales programs are easy to learn, so you can begin earning commissions quickly. You must be able to handle calls and navigate the computer, while providing superb service.
Requirements:

* Must have finished at least two (2) years in college or possess a vocational/short course certificate.
* Excellent English communication skills.
* Good problem solving and decision making skills.
* Willing to be assigned in our Alabang site.
* Call center experience preferred but not required.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.
For more information, visit our career website: www.stream.careers.com
Stream Alabang
G/F Plaz@ A Bldg.
Northgate Cyberzone
Muntinlupa City
Check us out in Facebook and be a fan
Stream Careers on Facebook
Company Address: 2/F, Worldwide Corporate Center, Shaw Boulevard, Mandaluyong 1000
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company

Inbound Sales Representative (Travel Account)

APAC

Inbound Sales Representative (Travel Account)

(National Capital Reg - Cubao, Quezon City)

REQUIREMENTS:

* Candidate must have completed at least 2 years of College education in any field.
* Required language(s): English
* Required skill(s): Microsoft Windows and internet navigation
* Applicants must be willing to work in Cubao,Quezon City.
* Applicants must be willing to work in shifting schedules, including graveyard.
* At least six (6) months inbound/outbound sales experience in the Call Center industry.
* Sales incentives are offered!

Visit our Recruitment Center:

Cyberpark Lot 1, Araneta Center
Cubao, Quezon City
Monday - Friday
9:00am - 4:00pm

RECRUITMENT HOTLINE:
667 8224
recruitment@apacmail.com
For more information about our company, visit our website at: http://www.apaccustomerservices.com
Preference will be given to candidates who APPLY ONLINE.
Interview invitations and status updates may be sent via email so please check your email regularly.

Sr. Financial Analyst

IBM Business Services, inc. (IBS)

Sr. Financial Analyst

RESPONSIBILITIES:
Responsibilities:

Provides financial management and analysis support to the Project
Ensures full recovery of costs/expenses
Ensures compliance to basic control measures, particularly on those activities with financial impact
Role Mission: The Financial Analyst will be involved in the actual delivery of BMR preparation, financial analysis and reporting requirement He/She will also be involved in the ICA creation and Billing preparation for these centers.
Skills/Abilities required include:
• Strong priority setting, initiative and follow-through
• Developed computer skills (Word, Lotus Notes, Excel, Net Meeting, Explorer, etc).
• Good interpersonal skills – able to work as part of a team.
• Ability to deal with highly personal, confidential information.
 Ability to manage deadlines
 Attention to detail
 Strong organization skills
 Keen on controls and compliance to policies and procedures
 Excellent oral and written communication skills – should be able to articulate well.
 Fluent in English is a must
 CPA and/or with MBA degree an advantage
 At least 3 years of experience in Financial Planning and/or Financial Accounting
Major Job Duties & Detail
• Provides BMR financial preparation, analysis and reporting support to Greenock Center
o Supports BPD Center Leads in the reporting process of BMR with the BPD Global Delivery Center Ops
o Prepares monthly BMR and do the analysis of the results of operations through (Actual versus Plan/Outlook)
• Performs other activities such as:
o Creation ICA
o Preparation of Billings
o Preparation of Journal Entries
o Adhoc activities
• Ensures compliance to basic control measures, particularly on those activities with financial impact
REQUIREMENTS:
* Candidate must possess at least a Bachelor's/College Degree , Business Studies/Administration/Management, Commerce, Economics, Finance/Accountancy/Banking or equivalent.
* At least 3 year(s) of working experience in the related field is required for this position.
* Applicants must be willing to work in Eastwood Libis,Quezon City.
* Preferably 1-4 Yrs Experienced Employees specializing in Finance - General/Cost Accounting or equivalent.
* 10 Full-Time positions available.
Preference will be given to candidates who APPLY ONLINE
Website: http://www-07.ibm.com/ph/ibs/ | NEWS
Company Address: 7/F 1800 Bldg. Eastwood City, Libis, Quezon City 1100
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Foreign Based Company

MIS ANALYST

VXI

MIS ANALYST

RESPONSIBILITIES:

* Responsibilities will be similar to web development but will be in connection to the Workforce scope
* Preparing WF MIS reports
* Forecasting WF availability based on trend analysis
REQUIREMENTS:
* Candidate must possess at least a Bachelor's/College Degree , Engineering (Computer/Telecommunication), Computer Science/Information Technology, Statistics or equivalent.
* Required skill(s): Macromedia Dreamweaver, Microsoft SQL server, MS Access, ASP, ASP.NET, CSS, XHTML.
* At least 2 year(s) of working experience in the related field is required for this position.
* Applicants must be willing to work in Makati City.
* Preferably 1-4 Yrs Experienced Employees specializing in IT/Computer - Network/System/Database Admin or equivalent.
* Full-Time positions available.
VXI Global Solutions, Inc.Website: http://www.vxi.com
Company Address: G/F SM Cyberzone 2 Cor Jupiter and Zodiac Streets, Bel-air Makati City 1209
Tel: 8992200 | Fax: 8992322
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company

Workforce Analyst

Drake International

Workforce Analyst

(National Capital Reg - Makati City)

Responsibilities:

* Ensure 90 day rolling forecast is in place for the accounts. Work very closely with the client Business Manager(s) / Director(s) and clients in establishing the 90-day rolling forecast.
* Develop long and short-range optimum call volume and staff forecasts based on client requirements and historical trends for business segments. Track plan vs what actually happened on a daily / weekly basis.

* Conduct weekly staffing calls with all the site support groups. In coordination with the client Business Manager(s )/ Director(s) facilitate discussions around key metrics. Establish hiring requirements. Document and maintain staffing call logbook.
* Provide Site Operations Planning Team with call volume and staffing projections on a weekly and daily basis according to clients 90-day rolling forecast for scheduling.
* Consult Business Managers, Sales Managers, Pricing Analyst and other management during pre-sales and contract negotiations to determine staffing necessary to fulfill contracted goals.
* Interpret and tabulate statistical information from client to project staffing requirements for new and existing business projects. Assist in analysis of staffing and hiring requirements with respect to attrition; call demand, and business growth.
* Work with Pricing Analyst on current business. Provide key operational metrics to assist in Business Management in preparing the business plan budget on primary accounts as assigned. Support Implementation teams by providing ramp up and down staffing plans.
* Review contract and prepare trend analysis and tracking functions that will provide insight on how to better manage future projections. Consult with client to better understand business influences.
* Document processes and provide weekly seat capacity inputs .
Requirements:
* Must have hands on experience in Scheduling and Forecasting
* Knowledge of call center metrics and forecasting techniques
* Must be amenable to work on a graveyard shift
* Good analytical skills and knowledge of contact services industry and best practices.
* Working knowledge of contact center workforce management software (eWfm, Pipkins)
* Excellent written and oral communications skills
* Skill in verbal and written communication to analyze, interpret and address customer needs.
* Ability to work in a collaborative environment across multiple sites globally.
* Ability to work with minimal guidance or supervision in a time critical environment.
* Ability to be flexible and quickly adapt to changing business needs and processes.
* Bachelor’s degree with a minimum of 2-3 years related experience.
* Equivalent education or experience may be substituted for any of the above
ATTRACTIVE COMPENSATION AWAITS SUCCESSFUL HIRE!
If you are interested in this career opportunity, hit 'apply' button below
(preference will be given to online applicants)
For more information about this position, kindly contact the person indicated below:
FAITH G. GARCIA | Recruitment Consultant
--------------------------------------------------------------------------------
DRAKE PERSONNEL PHILIPPINES
18F Trident Tower, 312 Sen. Gil Puyat Ave. Makati City
www.drakepersonnel.com.ph | www.drakeintl.com
Tel: 7532490 loc 119 Mobile: +63 917 501 1018
Email: fgarcia@drakeintl.co.uk | Skype: faith.garcia

Call Center / IT-Enabled Services / BPO

Accenture
Company Address: 5/F Makati Stock Exchange Ayala Avenue Makati City 1200

Industry: Call Center / IT-Enabled Services / BPO

Type of Company: Private Limited Company, Foreign Based Company

OSP Reporting Analyst (004)

* Provide support for operations, preparing and distributing reports according to established procedures and in compliance with Service Level Agreements
* Prepare scheduled, ad hoc reports and data management/entry requests accurately and on time, in compliance with the SLA. Continuously strive to satisfy and delight customers.

REQUIREMENTS:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree , Business Studies/Administration/Management, Human Resource Management or equivalent.
* At least 1 year(s) of working experience in the related field is required for this position.
* Excellent oral and written communications skills in English language
* Experience in reports preparation and analysis.
* Experience in using Siebel CRM or similar service request management tool is an advantage.
* Full-Time positions available.
Build your career as you gain exposure in a truly global company. Apply at Accenture now!
Preference will be given to candidates who APPLY ONLINE

IT SERVICE DELIVERY ANALYST

Transcom Worldwide

IT SERVICE DELIVERY ANALYST

(National Capital Reg - Pasig City)

Responsibilities:

*
The role of First Line Support Analyst is an entry level IT position in CRM worldwide company. The emphasis in this role is to support end-users and ensure the continuity of IT services at all times in any of the Transcom’s site across Europe, North America and Asia according to ITIL standards.
*
As part of a multinational team environment, the Analyst investigates the reported incidents, provides remote resolution and fulfills requests.

Key Responsibilities:

* Remote resolution of technical incidents reported by end users regarding:
* PC’s, laptops, printers, network connection, internet access, standard and client’s applications
* Standard and client’s software installation, configuration and update
* LAN and email support to end users
* User management, file access permission management
* Telecom Agent management
* Provide phone and remote service assistance
* Ensure all work is carried out and documented in accordance with required standards, methods and procedures
* Execute maintenance activity according to the procedure, report status about the result, escalate any non-documented or non-standard issue
* Maintain daily relationship with IT organizations and Business Customers
* Escalate faults/query calls or trouble tickets to Service Delivery Second Line Support or Solution Delivery Development Teams and track until resolution
Requirements:

* Candidate must possess at least a Bachelor's/College Degree, Computer Science/Information Technology or equivalent.
* At least 2 year(s) of working experience in the related field is required for this position.
* Applicants must be willing to work in Pasig City.
* Preferably 1-4 Yrs Experienced Employees specializing in IT/Computer - Network/System/Database Admin or equivalent.
* 2 Full-Time positions available.

APPLY NOW!
Transcom Asia 4th Flr. Transcom Center Bldg., Las Fiestas Rd. (beside Fun Ranch & Tiendesitas)
Frontera Verde Compound, Pasig City, National Capital Reg 1600
Telephone: 702-2400 or 702-2447
dindo.estrella@nucomm.net