CUSTOMER SERVICE / TECHNICAL SUPPORT REP

WCCS

MASS HIRING FOR CUSTOMER SERVICE / TECHNICAL SUPPORT REP TO START NEXT WEEK! GREAT SALARY PACKAGE!!

PHP 14000 - 20000

(MAKATI, TAGUIG, ORTIGAS, MANDALUYONG, QUEZON CITY)

CUSTOMER SERVICE REPRESENTATIVES TO START NEXT WEEK! 14,000-20,000PHP SALARY PACKAGE (it depends on your experience) + BENEFITS + CAREER GROWTH + INCENTIVES AWAIT YOU!!!
1 DAY PROCESS! APPLY NOW AND GET A JOB OFFER NEXT WEEK!!!
AVAILABLE ACCOUNTS: Inbound, Outbound, Financial, Travel, etc...

RESPONSIBILITIES OF A CSR:
Answer inbound calls within guidelines/goals established by the client and contact center management.
Consistently achieve call quality score goals to assist in achieving client and customer satisfaction goals.
Requires general knowledge of client's business, products and/or services (an asset).
Other duties as assigned.
Must be flexible.
Must be available Days, Evenings, Weekends and Holidays as scheduled.

RESPONSIBILITIES OF A TSR:
Demonstrate ability to use logical and non-linear troubleshooting techniques to resolve customer issues.
Execute client’s policy and procedure to resolve issues and offering suggestions.
Clearly set customer expectations regarding resolution and/or follow up.
Sell services and products to better suit a customer’s needs.
Handle all inbound queries and advocate resolutions to issues in a timely, accurate manner.

REQUIREMENTS:
Candidate must possess at least a Vocational Diploma, Bachelor's/College Degree or at least completed 2nd year College in any field.
Applicants should be Filipino citizens or hold relevant residence status.
Applicants must be amenable to work in MAKATI, TAGUIG, ORTIGAS, MANDALUYONG, QUEZON CITY
Average to above average Communication Skills.
Should be amenable to the following: shifting schedules, working on holidays or weekends or rendering overtime when needed.
Computer proficient.
Highly confident, spontaneous, smart, witty and dynamic.
INCENTIVES are being given to top performers of the account.
500 Full-Time positions available.
Required language(s): English.

Very attractive compensation package, excellent career opportunities or advancement & outstanding benefits waiting for successful candidates.
Experience in a BPO / Call center setting is very much preferred but not required.
Fresh Graduates or applicants with no call center experience are also encouraged to apply.
Interested applicants may just apply here. (Please include mobile phone numbers in your resume as interview invitations will primarily be sent via SMS)
Once you've already submitted you resume, just wait for our text or call regarding our invitation to drop by at our office for your interview. Just be in smart casual attire. You can bring your friends / relatives who are also interested to apply! Just tell them to look for MAUIE as well. See you soon! Thank you so much!!!! ~mauie :)

You may also send your resume to mauie@wccs.ph