Call Center / IT-Enabled Services / BPO

Accenture
Company Address: 5/F Makati Stock Exchange Ayala Avenue Makati City 1200

Industry: Call Center / IT-Enabled Services / BPO

Type of Company: Private Limited Company, Foreign Based Company

OSP Reporting Analyst (004)

* Provide support for operations, preparing and distributing reports according to established procedures and in compliance with Service Level Agreements
* Prepare scheduled, ad hoc reports and data management/entry requests accurately and on time, in compliance with the SLA. Continuously strive to satisfy and delight customers.

REQUIREMENTS:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree , Business Studies/Administration/Management, Human Resource Management or equivalent.
* At least 1 year(s) of working experience in the related field is required for this position.
* Excellent oral and written communications skills in English language
* Experience in reports preparation and analysis.
* Experience in using Siebel CRM or similar service request management tool is an advantage.
* Full-Time positions available.
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