Customer Care Specialist for Inbound Sales

IBMer

Customer Care Specialist for Inbound Sales (Quezon City)

(National Capital Reg - UP-Ayala TechnoHub, Quezon City)

Responsibilities:

* Customer Care Specialists deliver world-class service to our valued customers across the globe.
* This position is for an inbound telesales account servicing a global financial software client

Requirements:

* Excellent communication skills – both verbal and written
* Four-year college degree/Bachelor’s Degree in any course; candidates who completed three years in college are welcome to apply
* Must have at least six months inbound/outbound call center / BPO experience
* Excellent Sales and Presentation skills
* Comprehension – Ability to clearly understand problem statements and recognize the underlying issues
* Ability to multi-task
* Proficiency in MS Office suite (Outlook, Word and Excel)
* An aptitude or experience in selling and negotiating
* Willing to work in different schedules, including graveyard, weekend and holiday shifts
We offer premium pay for previous contact center experience.

For Customer Care and Technical Specialist positions, walk-in applicants are prioritized!

MANDALUYONG CITY - IBM Recruitment and Training Center, 3/F EDSA Central Pavilion, EDSA corner Shaw Boulevard, Mandaluyong City (Landmarks: connected to the MRT Shaw Station, across Shangri-la Mall)

QUEZON CITY - 4/F IBM Building F, UP-Ayala TechnoHub Commonwealth Avenue, Diliman, Quezon City (Landmarks: across UP Diliman Campus, in front of PhilCoa Terminal)
Company Address: 3F EDSA Central Pavillion Mall, EDSA corner Shaw Blvd. Mandaluyong City 1552
Fax: 632 840-6070
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company