Technical Support Representative

NCO

Technical Support Representative

RESPONSIBILITIES:
Constantly updated to new software and technology
Advanced understanding of the current version of Windows (operating systems)
Has a demonstrated technical aptitude to learn gaming consoles and home networking connectivity issues and concepts
Adept at consumer electronics and microcomputers
Basic understanding of home networking hardware and configuration
Has a consuming drive to solve technical problems
Can successfully communicate with customers to gather information and learn about their needs and expectations
Basic knowledge of video games and their core audience
Collaborates with others to ensure the customer issues are resolved
Understands the concept of "solution delivered" on first contact


REQUIREMENTS:

* Candidate must possess at least a High School Diploma, any field.
* Required language(s): English
* Applicants must be willing to work in Quezon City,Marikina and Taguig.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 200 Full-Time positions available.