Live2sell, Inc.
TRAINER (Cebu-based Only)
(Central Visayas - Mandaue City)
Responsibilities:
* Deliver and facilitates induction training using the provided curriculum or product specifications
* to newly hired telesales executive.
* Facilitate continuing education classes to existing Telesales Executive for new products, services,
* customer service skills and market launches.
* Provide performance feedback to class participants in the classroom
* Create and maintain a conducive adult learning environment for all participants, new hire or
* continuing education
* Create and maintain strategic partnerships with operations and Instructional Design partners
* Communicate with various departments within the call center and nationally; including resource
* planning, human resources, quality assurance and the help desk
* Actively participate in Train The Trainer (T3) sessions as well as pilot sessions where applicable
* Participate in companywide projects/assignments, which could include working on curriculum
* updates/revisions or traveling to assist with new center launches
* Attend quality calibration sessions regularly
* Participate in Club New Hire process with operations and HR
Requirements:
* The ideal candidate possesses a Bachelor’s or College graduate
* Knowledge and experience on Training Needs Analysis (TNA)
* Intermediate or advanced presentation skills
* Advanced English skills, both verbal and written
* Experience on curriculum design
* A year experience in a BPO / Call Center is a plus
* Sales and/or telemarketing experience
* Microsoft Office knowledge
Interested applicants are to apply online or you may drop in your resume between 1pm-6pm, Monday-Friday at the following address:
Live2Sell
3rd Flr, Hyundai Bldg, A.S. Fortuna St, Mandaue City
BE HIRED THE DAY WE MEET YOU!!!
www.live2sellgroup.com
WHERE MAKING REAL $$$$$$ HAPPENS EVERY DAY!!!
