Reports Analyst (BPO)

WNS Philippines Inc.

Reports Analyst (BPO)

(National Capital Reg - Libis)

Responsibilities:
Database Management

* Developing Access Databases to support the existing processes across F&A and Operations
* Maintenance of these Databases
* Reports Generation
* Developing User Guides / Training Modules
* Process Improvements – with support / direction from the Managers
Requirements:

* Candidate must possess at least a Bachelor's/College Degree , any field.
* At least 1 year(s) of working experience in the related field is required for this position.
* Strong Excel/Access and analytical skills.
* Applicants must be willing to work in Libis.
* Applicants must be willing to work in shifting schedule and graveyard shift.
* Must have good communication/reporting skills.
* Preferably 1-4 Yrs Experienced Employees specializing in IT/Computer - Network/System/Database Admin or equivalent.
* 1 to 2 years experience in reports/data management in a BPO set up
* Must be a team player
* Full-Time positions available.
WE ACCEPT WALK-IN APPLICANTS.
Recruitment Center: G/F Superstore Bldg., Times Square St., Araneta Center, Cubao, Quezon City
You may visit our office from Mondays to Fridays, 10AM-5PM Bring an updated resume with 1x1 picture and a valid ID JUST LOOK FOR PAULA JOSON - DELA ROSA
You may also send your resumes directly to careers.manila@wns.com Indicate the position your applying for in the Subject of the email.

GROW WITH WNS.
APPLY NOW!
Location :
9th Flr. 1880 Bldg. Orchard Road corner Eastwood Avenue,Eastwood City Libis Quezon City -
*The company prefers to receive online application for speedier processing.
Company Fax :
8845209

Real Time Analyst

WNS

Real Time Analyst

(National Capital Reg)

Responsibilities:

• Responsible for the maintenance of service levels and the real-time and advanced coordination of all phone and non-phone activity.
• Act as the central point of contact for all schedule exceptions and time off requests.
• Assure the timely dissemination of reports and information.
• Updates CMS agent groups and split/skill lists.
• Ensures that Thresholds are set and followed for all accounts through monitoring and close coordination with the operations team.
• Serve as a resource regarding the reporting of call center efficiencies, team and individual statistical analysis, and process improvement.
• Assists management in the implementation of action plans and initiatives that pertain to real-time management. Monitors ACD queue statistics and contact traffic, deploying staff as needed.
• Completes special projects as required


Requirements:

• Candidate must possess at least a Bachelor's/College Degree in any field.

• Required language: English
• At least 6 months to 1 year of working experience in handling Workforce Tools
• Experience in processes and application of workforce management software is required.
• In depth knowledge in forecasting and scheduling required
• Good oral and written communication skills
• Applicants must be willing to work in Quezon City.
• Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent.
• Full-Time positions available.
WE ACCEPT WALK-IN APPLICANTS
Recruitment Center: G/F Superstore Bldg., Times Square St., Araneta Center, Cubao, Quezon City
You may visit our office from Mondays to Fridays, 10AM-5PM
Bring an updated resume with 1x1 picture and a valid ID
JUST LOOK FOR PAULA JOSON - DELA ROSA
You may also send your resumes directly to Angelo.Servilla@wns.com
Indicate the position your applying for in the Subject of the email
GROW WITH WNS. APPLY NOW!

CALL CENTER SPECIALISTS: 100 Seats Available

WNS Philippines Inc.

CALL CENTER SPECIALISTS: 100 Seats Available
(National Capital Reg - Araneta, Libis

Requirements:

* Candidate must have finished at least 2nd year college
* Good to Excellent English communication skills
* Must be willing to work in shifting schedules
* Must have strong customer service experience
* Applicants must be willing to work in Quezon City
* Fresh graduates/Entry level applicants are encouraged to apply
* 100 Full-Time positions available

WE ACCEPT WALK-IN APPLICANTS

Recruitment Center:
G/F Superstore Bldg., Times Square St., Araneta Center, Cubao, Quezon City
You may visit our office from Mondays to Fridays, 10AM-5PM
Bring an updated resume and a valid ID


You may also send your resumes to Careers.Manila@wns.com
Indicate the position you are applying for in the subject of the email

GROW WITH WNS.
APPLY NOW!

9th Flr. 1880 Bldg. Orchard Road corner Eastwood Avenue,Eastwood City Libis QueCity
*The company prefers to receive online application for speedier processing.
Company Fax :
8845209

Travel Specialists - Pilot Wave (16K Basic+4K Allowance+5K Certification Bonus)

WNS Philippines

WNS is a leading global business process outsourcing company. Deep industry and business process knowledge, a partnership approach, comprehensive service offerings and a proven track record enables us to deliver business value to the world's leading companies. WNS is passionate about building a market leading company valued by our clients, employees, business partners, investors and communities. As a leading global business process outsourcing company, WNS "extends the enterprise" of some of the world’s best brands. Through our global delivery network and a comprehensive service offering, we deliver business value to our clients by combining operational excellence and deep domain - industry and functional - knowledge.

Travel Specialists - Pilot Wave (16K Basic+4K Allowance+5K Certification Bonus)
(National Capital Reg - Quezon City)

Requirements:
Essential:



• Experience in BPO international travel programs for at least six (6) months

• Proficiency in the conversational English

• Excellent customer service skills

• Computer Literate

• Attended at least second year college




Desirable:



• College degree is related to tourism, hotel management and communication arts courses

• Good Team Player

• Competencies

- Very good work ethics
- High motivation
- High stress tolerance

• Flexible with shift timings




We are pooling for the advertised position. Shortlisted candidates will be notified via email or phone call. Invitation for interview will start second week of April and successful candidates will join our PILOT batch in May.

Interested applicants may also inquire by sending SMS to : 0915-4217778, indicate name, current position or company and course.

Thanks! :-)

CALL CENTER SPECIALISTS: 100 Seats Available

WNS Philippines Inc.


WNS is a leading global business process outsourcing company. Deep industry and business process knowledge, a partnership approach, comprehensive service offerings and a proven track record enables us to deliver business value to the world's leading companies. WNS is passionate about building a market leading company valued by our clients, employees, business partners, investors and communities. As a leading global business process outsourcing company, WNS "extends the enterprise" of some of the world’s best brands. Through our global delivery network and a comprehensive service offering, we deliver business value to our clients by combining operational excellence and deep domain - industry and functional - knowledge.

CALL CENTER SPECIALISTS: 100 Seats Available
(National Capital Reg - Araneta, Libis)

Requirements:

* Candidate must have finished at least 2nd year college
* Good to Excellent English communication skills
* Must be willing to work in shifting schedules
* Must have strong customer service experience
* Applicants must be willing to work in Quezon City
* Fresh graduates/Entry level applicants are encouraged to apply
* 100 Full-Time positions available.

WE ACCEPT WALK-IN APPLICANTS

Recruitment Center:
G/F Superstore Bldg., Times Square St., Araneta Center, Cubao, Quezon City
You may visit our office from Mondays to Fridays, 10AM-5PM
Bring an updated resume and a valid ID


You may also send your resumes to Careers.Manila@wns.com
Indicate the position you are applying for in the subject of the email

GROW WITH WNS.
APPLY NOW!

Travel Specialist

WNS Philippines Inc.

WNS is a leading global business process outsourcing company. Deep industry and business process knowledge, a partnership approach, comprehensive service offerings and a proven track record enables us to deliver business value to the world's leading companies. WNS is passionate about building a market leading company valued by our clients, employees, business partners, investors and communities. As a leading global business process outsourcing company, WNS "extends the enterprise" of some of the world’s best brands. Through our global delivery network and a comprehensive service offering, we deliver business value to our clients by combining operational excellence and deep domain - industry and functional - knowledge.

Travel Specialists
(National Capital Reg - Quezon City)



Requirements:

* Must have finished at least 2nd year of a Bachelor's Degree or finished a two-year Associate/Diploma degree
* Minimum of 6 months inbound call center experience
* Preferably with Travel account background or worked in a travel agency
* Must have good English communication skills
* Must be willing to work in shifting schedule
* Must be willing to work in Quezon City
* Full Time Positions available

WE ACCEPT WALK-IN APPLICANTS

Recruitment Center:
G/F Superstore Bldg., Times Square St., Araneta Center, Cubao, Quezon City
You may visit our office from Mondays to Fridays, 10AM-5PM

Bring an updated resume with 1x1 picture and a valid ID
JUST LOOK FOR CJ/ MARK/ ROSIE

You may also send your resumes directly to CareersPH@wnsgs.com
Indicate the position your applying for in the Subject of the email

GROW WITH WNS.
APPLY NOW!