Outbound Sales Representative

Rainmaker Asia Inc.

Outbound Sales Representative

(National Capital Reg - Makati City)

Responsibilities:



* Will handle sales, collections, or lead generating campaigns.
* Encourage prospective customers to do business transactions or provide necessary information

Requirements:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor's/College Degree in any field.
* Must have excellent communication skills
* At least 6 months customer service background or outbound campaign experience
* Willing to work graveyard shift, weekdays and holidays

Interested applicants are encouraged to walk in from Mondays to Saturdays 9am to 5pm at 4th flr. Alphaland Southgate Mall, Pasong Tamo Makati City. (near Magallanes MRT station)
Company Address: 4th Floor AlphaLand Southgate Mall EDSA Pasong Tamo Ext. Makati City -
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company
Rainmaker Asia Inc.
4th Floor AlphaLand Southgate Mall EDSA Pasong Tamo Ext. Makati City -.

Technical Support Representative

Rainmaker Asia

Technical Support Representative

(National Capital Reg - Makati City)

Responsibilities:

*
Receives incidents via telephone or web submits
*
Answers inbound inquiries and reported incidents about computer issues
*
Documents incidents/concerns reported by customer using client-specific system
*
Ensures that information and template logged in the ticket is accurate and complete
*
Resolves incidents/concerns if within scope of function to ensure performance of first contact closure
*
Prioritizes tickets as Urgent, High, or Standard level incidents depending on it’s impact and urgency
*
Escalates unresolved incidents/tickets to concerned department for resolution using the appropriate and/or client-specific system
*
Responds to customer’s requests for information regarding the status of reported incidents/tickets.
*
Sends email to customers (e.g.; links, troubleshooting steps and instructions.) in relation to his/her incident/issue. Provides information to customer via acceptable channel of communication
*
Monitors the incident/ticket until it is resolved if deem necessar
Requirements:
* Candidate must possess at least a Vocational Diploma / Short Course Certificate, any field.
* Applicants must be willing to work in Makati City.
* At least 6 months experience as Technical Support Representative in a contact center
Company Address: 4th Floor AlphaLand Southgate Mall EDSA Pasong Tamo Ext. Makati City -
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company
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Rainmaker Asia
4th Floor AlphaLand Southgate Mall EDSA Pasong Tamo Ext. Makati City -.

Outbound Sales Representative

Rainmaker Asia

Outbound Sales Representative

(National Capital Reg - Makati City)

Responsibilities:



* Will handle sales, collections, or lead generating campaigns.
* Encourage prospective customers to do business transactions or provide necessary information

Requirements:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor's/College Degree in any field.
* Must have excellent communication skills
* At least 6 months customer service background or outbound campaign experience
* Willing to work graveyard shift, weekdays and holidays

Interested applicants are encouraged to walk in from Mondays to Saturdays 9am to 5pm at 4th flr. Alphaland Southgate Mall, Pasong Tamo Makati City. (near Magallanes MRT station)
Rainmaker Asia Inc.
4th Floor AlphaLand Southgate Mall EDSA Pasong Tamo Ext. Makati City -.

Call Center / IT-Enabled Services / BPO

Rainmaker Asia

Industry: Call Center / IT-Enabled Services / BPO

Type of Company: Private Limited Company, Local Based CompanyTechnical Support Representative

(National Capital Reg - Makati City)

Responsibilities:

*
Receives incidents via telephone or web submits
*
Answers inbound inquiries and reported incidents about computer issues
*
Documents incidents/concerns reported by customer using client-specific system
*
Ensures that information and template logged in the ticket is accurate and complete
*
Resolves incidents/concerns if within scope of function to ensure performance of first contact closure
*
Prioritizes tickets as Urgent, High, or Standard level incidents depending on it’s impact and urgency
*
Escalates unresolved incidents/tickets to concerned department for resolution using the appropriate and/or client-specific system
*
Responds to customer’s requests for information regarding the status of reported incidents/tickets.
*
Sends email to customers (e.g.; links, troubleshooting steps and instructions.) in relation to his/her incident/issue. Provides information to customer via acceptable channel of communication
*
Monitors the incident/ticket until it is resolved if deem necessary

Requirements:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate, any field.
* Applicants must be willing to work in Makati City.
* At least 6 months experience as Technical Support Representative in a contact center
Company Address: 4th Floor AlphaLand Southgate Mall EDSA Pasong Tamo Ext. Makati City -
Rainmaker Asia
4th Floor AlphaLand Southgate Mall EDSA Pasong Tamo Ext. Makati City -.

Revenue Analyst

Rainmaker Asia Inc.

Revenue Analyst

(National Capital Reg - Makati City)

Responsibilities:

* Preparation and review of monthly invoices and invoicing activities including credit memo to revised invoices, daily revenue monitoring, including review of contractual terms for propriety, revenue estimation and recording, reporting for the Company's various product lines, preparation and review of revenue adjustments.
* Prepares US and Local Invoices
* Summarized monthly revenue and compare with actual billings
* Prepares monthly commission schedule
* Support process improvements to increase invoicing and revenue accounting efficiency and control direct costs but not sacrificing quality of service
* Prepares MPC report and analyze relation to revenue and costs
* Prepare monthly functional income statement and analysis
* Coordinates with inter-company transactions and analysis.
* Preparation of balance sheet and income statement schedules and analysis
* Liquidation of advances and other related to incentives
* Distribution of billable incentives
* Audit of Payroll, Petty Cash, Revolving Funds, incentive program and PTT allowances
* Preparation and analysis of Consolidated Functional Income Statements

Requirements:

* Candidate must possess at least a Bachelor's/College Degree , Finance/Accountancy/Banking or equivalent.
* Applicants must be willing to work in Makati City.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.




Location :
9F BPI Buendia Center, Sen. Gil Puyat Ave. Makati City -

Rainmaker Asia

Customer Service Representative

(National Capital Reg - Makati City)

Responsibilities:
Receives and responds to customers’ inquiries/complaints through phone, give free information and provide customer support, following the standards set for call management, call accuracy, call handling and data encoding accuracy.


Requirements:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree , any field.
* Required language(s): English
* Applicants must be willing to work in Makati City.
* Fresh graduates/Entry level applicants are encouraged to apply.


Location :
9F BPI Buendia Center, Sen. Gil Puyat Ave. Makati City -
*The company prefers to receive online application for speedier processing.
WebSite :
http://www.rmkr.com/

Technical Support Engineers

Rainmaker Asia Inc

Technical Support Engineers

(National Capital Reg - Makati City)

Responsibilities:

* Serve as the first point of contact of customer via phone, web submittals and email
* Provide high quality and timely Technical Support to partners and the external customer base for all reported issues and inquiries for multiple hosted software (SaaS) applications.
* Setup and configure new web hosting accounts including FTP access.
* Document appropriate issues with solutions, techniques and common questions for possible publishing to the Solutions database or for Best Practices
* Escalate issues/questions (if needed) for resolution and/or additional troubleshooting but will still continue to be the main point of contact of the customer until the issue is resolved or the question is answered

Requirements:

* Basic understanding of HTML.
* Good customer service and multi tasking skills are a must
* Ability to handle multiple stressful situations while maintaining a friendly and professional attitude.
* Must be dependable to be at work during assigned shifts (normal and 24/7)
* Ability to effectively communicate with all levels of end-user (verbal and written)
* Excellent time-management and organizational skills
* Experience with web conferencing technologies such as WebEx, Live Meeting etc.
* Self starter, able to quickly learn current and emerging technologies
* Ability to work independently and within a team
* Ability to analyze, identify and solve technical problems
* Candidate must possess at least Bachelor's/College Degree, Post Graduate Diploma / Master's Degree, Computer Science/Information Technology or equivalent.
* Required skill(s): Web Conferencing technologies.
* At least 2 year(s) of working experience in the related field is required for this position


Location :
9F BPI Buendia Center, Sen. Gil Puyat Ave. Makati City -

Technical Support Engineers

Rainmaker Asia Inc.

Rainmaker Asia is an offshore call center in the Philippines. We specialize in providing customized business solutions to dynamic companies around the world. We offer customer service, marketing, administrative and technical support to a variety of industries.

Technical Support Engineers
(National Capital Reg - Makati City)

Responsibilities:

* Serve as the first point of contact of customer via phone, web submittals and email
* Provide high quality and timely Technical Support to partners and the external customer base for all reported issues and inquiries for multiple hosted software (SaaS) applications.
* Setup and configure new web hosting accounts including FTP access.
* Document appropriate issues with solutions, techniques and common questions for possible publishing to the Solutions database or for Best Practices
* Escalate issues/questions (if needed) for resolution and/or additional troubleshooting but will still continue to be the main point of contact of the customer until the issue is resolved or the question is answered



Requirements:



* Basic understanding of HTML.
* Good customer service and multi tasking skills are a must
* Ability to handle multiple stressful situations while maintaining a friendly and professional attitude.
* Must be dependable to be at work during assigned shifts (normal and 24/7)
* Ability to effectively communicate with all levels of end-user (verbal and written)
* Excellent time-management and organizational skills
* Experience with web conferencing technologies such as WebEx, Live Meeting etc.
* Self starter, able to quickly learn current and emerging technologies
* Ability to work independently and within a team
* Ability to analyze, identify and solve technical problems
* Candidate must possess at least Bachelor's/College Degree, Post Graduate Diploma / Master's Degree, Computer Science/Information Technology or equivalent.
* Required skill(s): Web Conferencing technologies.
* At least 2 year(s) of working experience in the related field is required for this position






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Rainmaker Asia Inc.
9F BPI Buendia Center, Sen. Gil Puyat Ave. Makati City -.
Website: http://www.qinteraction.com