Showing posts with label The Resource Group. Show all posts
Showing posts with label The Resource Group. Show all posts

Saturday, July 3, 2010

Customer Service Rep

The Resource Group (TRG)
Customer Service Rep. (for Oder Taking Account - Start on Jul 9)

RESPONSIBILITIES:

* Ensures that prescribed results are delivered depending on campaign requirements.
* Ensures that attendance issues are controlled and to report to work as assigned / required / needed by the campaign on time
* Displays professionalism, zeal, and delivers positive customer experience in handling calls.
* Voicing to immediate supervisor / management any feedback, suggestions, scripting, and productivity.
* Conforms with all company policies / regulations which are in accordance to Philippine Labor laws at all times.

Package:
Basic Salary Range: 14-18k (Depending on length of call center experience)
Monthly Incentive: 4k (performance-based)
Additional Benefit: 1k Rice Subsidy (Upon Regularization)
Health Benefit: HMO with Maxicare 100k per illness per year (After 90 days from date of employment)
Training is paid base on Basic Salary rate
Training Start Date: July 9
REQUIREMENTS:

* At least 2nd year College or Graduate of any Vocational course
* At least 6 months Call Center experience is preferred but not required
* Excellent command of the English language
* order taking, CSAT, Upselling background is an advantage
* Computer literate
* Willing to work on graveyard and shifting schedules
* To start on JULY 9
WALK-IN APPLICANTS ARE VERY WELCOME - TRG recruitment hours are from 10am to 7pm, Mondays through Fridays.
We are located at: 8th Floor HANSTON Building, Emerald Avenue, Ortigas Center, Pasig City (nearby landmarks are Strata 100 and Wynsum bldgs; within walking distance from Podium Mall and Robinsons Galleria)
WE CONDUCT A 1-DAY HIRING PROCESS!!!Website: http://www.trg.com.ph
Company Address: 8th Floor Hanston Building Emerald Avenue Ortigas Center Pasig City 1605
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company