Technical Support for Networking

Skyes Asia
Technical Support for Networking

(National Capital Reg, Southern Tagalog)

* Technical Support will perform a multi-functional maintenance role in the account. They will be the first point of contact for the account’s customers whether the issue is proactively detected or reactively called in by the customer. In order to perform this function, a multitude of tools, telephone and systems will be utilized in order to bring the issues to resolution
* Preferably a graduate of a University Degree on Computer Applications, ECE, COE, Information Technology or with an equivalent strong knowledge and/or experience in troubleshooting email and internet connections
* Call center/IT Support experience is a big plus
* Knowledge of cellular phones and available techniques for data transmission between cellular phones, computer (Infrared, data connectivity kits) and the Internet (use phone as modem)
* Must be familiar with email, chat and internet connectivity
* Must have strong knowledge in Networking and Networking devices
* Knowledge in computer hardware/software troubleshooting techniques
* Knowledge in basic computer usage (Windows, MS Office, Outlook, and Internet)
* Able to manage various databases available in the account for policies, procedures and troubleshooting
* Willing to work in Gilmore Quezon City and Shifting schedules
* Applicants should be Filipino citizens or hold relevant residence status.
Walk in at any of the following sites with a copy of your resume and a valid ID.
19F One San Miguel Ave. Bldg. San Miguel Ave. cor Shaw Blvd. Pasig City
Mondays-Fridays 8am-8pm
4F Sunnymede IT Center, 1614 Quezon Ave Quezon City
Mondays-Fridays 8am-8pm
34F Burgundy Corporate Tower, 252 Senator Gil Puyat Ave. Makati City
Mondays-Fridays 8am-10pm
Visit ph.sykes.com for the list of Sykes Recruitment Events.
Website: http://www.sykes.com/careers/philippines/sykes-getaway-promo-2010.aspx | NEWS
Company Address: 19f one sanmiguel avenue, san miguel ave cor shaw Pasig 1550
Fax: 849-9019
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Foreign Based Company