Wednesday, July 14, 2010

Customer Service for Inbound Sales

IBM Corporation
Customer Service for Inbound Sales
(National Capital Reg - EDSA corner Shaw Boulevard, Mandaluyong City)
Responsibilities:

* Deliver world-class service to our valued customers across the globe
Requirements:

* Excellent English communication skills
* Proficient in the use of computers and internet applications
* Completed at least 2 years of college education, or a 2-year diploma/certificate course
* Willing to work in a schedule-shifting environment, including graveyard, holiday and weekend shifts
* Experience in up-selling and cross-selling is an advantage
* Fresh graduates are welcome to apply
* Must have a minimum of 6 months inbound/outbound call center / BPO sales experience
We offer a premium for previous contact center experience. Walk-in applicants are prioritized!
Address:
IBM - Contact Center and CRM Solutions, 3/F EDSA Central Pavilion, EDSA corner Shaw Boulevard Mandaluyong City
Landmarks: - Connected to the MRT Shaw Station - Across Shangri-la Mall
Company Address: 3F EDSA Central Pavillion Mall, EDSA corner Shaw Blvd. Mandaluyong City 1552
Fax: 632 840-6070
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company

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