Customer Service Associates

Convergys

START IMMEDIATELY! Customer Service Associates - Bacolod (E174)

(Bacolod City)

Responsibilities:
STAND OUT AND BE PART OF CONVERGYS BACOLOD!


Requirements:

* Candidates must have completed at least 2 years of college or its equivalent
* Applicants must have excellent verbal and oral English communication skills
* We are looking for candidates who are familiar with basic computer operations
* Must be proficient with various software applications such as Microsoft Word & Excel
* Has working knowledge of applicable customer contact systems (phone, email, web)
* Must have the ability to deliver information at customer's knowledge level in an understandable manner
* Have excellent communication skills including a confident and courteous voice tone, an ability to handle irate customer situations effectively and empathize with customer
* Candidates must have the ability to apply a logical problem solving approach to resolving customer problems and inquiries
* Must have a strong interpersonal skills and ability to think independently and follow through effectively
* Must be goal oriented
* Must be flexible and eager to learn new processes
* Willing to work in Bacolod City
WALK-IN APPLICANTS ARE IMMEDIATELY PROCES
Website: http://www.convergysphilippines.multiply.com | NEWS
Company Address: Convergys 1 Building 6796 Ayala Ave. cor. Salcedo St. Legaspi Village Makati City 1200
Tel: 5555-284
Industry: Call Center / IT-Enabled Services / BPO