Customer Care Specialists (Banking & Financial Services)

IBM Corporation
Customer Care Specialists (Banking & Financial Services)

(National Capital Reg - EDSA Central, Mandaluyong City)

Responsibilities:

*
Provides world-class customer service to valued customers of a leading multi-national client in the Banking and Financial Services industry.
Requirements:

* Completed at least 2 years of college education, or a 2-year diploma/certificate course
* Excellent English communication skills
* Proficient in the use of computers and internet applications
* Willing to work in a schedule-shifting environment, including graveyard, holiday and weekend shifts
* Experience in up-selling and cross-selling is an advantage
* Fresh graduates are welcome to apply
* Premium pay is offered to candidates with previous international contact center experience
We offer premium pay for previous contact center experience!
For Customer Care and Technical Specialist positions - Walk-in applicants are prioritized!
MANDALUYONG CITY - IBM Recruitment Center
3/F EDSA Central Pavilion, EDSA corner Shaw Boulevard, Mandaluyong City
Landmarks: Connected to the MRT Shaw Station, Across Shangri-la Mall
QUEZON CITY - IBM Recruitment Center
4/F IBM Building F, UP-Ayala TechnoHub Commonwealth Avenue, Diliman, Quezon City
Landmarks: Across UP Diliman Campus, Across PhilCoa Terminal
Company Address: 3F EDSA Central Pavillion Mall, EDSA corner Shaw Blvd. Mandaluyong City 1552
Fax: 632 840-6070
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company