Technical Support Agents and Customer Service Agents

Jobstreet Select

300 Technical Support Agents and Customer Service Agents

Responsibilities:
Customer Service Representatives
• Answer customers' call pertaining to billing, services and products
• Ensure that call quality is observed in resolving customer needs
• Provide excellent customer service

Technical Support Representatives
• Responsible for diagnosing problems and providing resolutions for technical issues
• Provide excellent customer satisfaction through effective handling of concerns
• Ensure that proper escalation procedures are followed

Requirement:
• Completed 2 years in college or 2-year vocational course
• Average English verbal communication skills
• Fresh graduates/Entry level applicants are encouraged to apply
• Computer literate
• Amenable to work on shifting/graveyard schedule
• Full-Time positions available
Type of Employment: Direct hire and Probationary
Compensation: 15 - 20K (inclusive of Basic Salary, Allowances and Night Differential)
Applicants who will submit their applications online will be processed immediately for 4 companies.
Recruitment hours: 9:00 am to 3:00 pm, Mondays to Fridays
Please bring 4 copies of updated resume and a valid ID. Be in smart casual attire.
For inquiries, please call Roel at 451-9999 loc 6001, or text 09228993358.
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Interview invitations and status updates may be sent via email
so please check your email regularly.
Website: http://ph.jobstreet.com
Company Address: 8th Floor Robinsons Cybergate Tower 3, Pioneer St., Mandaluyong City
Tel: +63 (02) 689-1106 begin_of_the_skype_highlighting +63 (02) 689-1106 end_of_the_skype_highlighting to 09 | Fax: +63 (02) 633-6184
Industry: Human Resources Management / Consulting
Type of Company: Private Limited Company