Technical Support Representative

NCO

Technical Support Representative

PHP 15000 - 18000

(National Capital Reg - Quezon City, Marikina and Taguig)

RESPONSIBILITIES:

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Constantly updated to new software and technology
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Advanced understanding of the current version of Windows (operating systems)
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Has a demonstrated technical aptitude to learn gaming consoles and home networking connectivity issues and concepts
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Adept at consumer electronics and microcomputers
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Basic understanding of home networking hardware and configuration
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Has a consuming drive to solve technical problems
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Can successfully communicate with customers to gather information and learn about their needs and expectations
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Basic knowledge of video games and their core audience
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Collaborates with others to ensure the customer issues are resolved
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Understands the concept of "solution delivered" on first contact
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REQUIREMENTS:
* Candidate must possess at least a High School Diploma, any field.
* Required language(s): English
* Applicants must be willing to work in Quezon City,Marikina and Taguig.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 200 Full-Time positions available.
Company Address: 4th. Floor Eugenio Lopez Jr. Communications Center Mother Ignacia St., Quezon City ----
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company