Customer Service Agent for Multinational BPO Company

ExcelAsia

Customer Service Agent for Multinational BPO Company. Relocation Package Available! Cebu CLA13

(Central Visayas - Cebu City)

Responsibilities:

* Candidates will cater to customer inquiries and concerns, solve problems and provide assistance to client needs
* Must be willing to work in shifting schedules, during weekends and holidays
* Sell/Up-sell products and place customer orders in computer system.
* Recognize, document and alert the supervisor of trends in customer calls.

Requirements:

* Candidate must possess at least a Bachelor's/College Degree in any field.
* Applicant should have at least 2 years in College
* Required skill(s): Excellent communication skills, Basic computer knowledge, Customer service orientation.
* Preferred skill(s): Multitasking skills, Problem Solving Skills, Analytical Skills.
* Work experience in a call center company is a great advantage.
* Required language(s): English.
* Applicants should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 125 Full-Time positions available.
* APPLICANT MUST BE IN CEBU.

ExcelAsia
Ground Floor Wee Building, 424 Gorordo Avenue, Lahug, Cebu City 6000
(near old SSS building, same building as Nuat Thai and Kodak)
Look for LIA
Contact # 0917 507 4140 / 236 3972

visit our company websites
www.excelasiaservices.com
www.excelasiajobs.com