Call Center Agents

Stream Global Services

CALL CENTER Agents (Batangas Residents)

(Southern Tagalog - Manila Sites (Makati, Shaw, Eastwood and Alabang))

Responsibilities:

* Customer Service Associates
* As a customer service agent, you’ll be assisting people from different countries, providing advice and solving problems. It can be challenging work, but you’ll be rewarded with bonuses for helping people quickly and professionally, and making them smile. You will answer calls from customers, helping them resolve issues and solve problems while inputting their call information into the computer. You will also learn while on the job. As a customer service agent, you must be able to handle large volume of inquiries, and navigate the computer, while providing superb customer service.
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* Technical Support Representatives
* As a technical support representative, you’ll be assisting people from different countries; receiving, assessing, troubleshooting and resolving support requests for products such as computer hardware and Internet Service Provider (ISP) connections. You will analyze the source of problems reported, locating trends and recommending measures to minimize or eliminate future occurrences. You must be able to handle calls and navigate the computer, while providing superb service.

Requirements:

* Must have finished at least two (2) years in college or possess a vocational/short course certificate.
* Excellent English communication skills.
* Good problem solving and decision making skills.
* Applicants should be Filipino citizens or hold relevant residence status.
* Willing to work in any of our Manila sites (Eastwood, Makati, Shaw and Alabang).
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.

Stream Global Services MAKATI 12/F PBCom Tower, Ayala Ave. ALABANG G/F Plaz@ A Bldg. Northgate Cyberzone Filinvest Corporate City SHAW Upper G/F, Worldwide Corporate Center, Shaw Blvd. EASTWOOD 2/F CyberOne Bldg., Eastwood City Recruiting Hotline: (02) 580.6530