Customer Service Associates US Telecoms Account

ExcelAsia

Customer Service Associates US Telecoms Account HIGH BASIC PAY Huge Incentive Schemes! Cebu (CRNN54)

(Central Visayas - Cebu City)

Responsibilities:

* Responsible for processing customer inquiries by proceeding through appropriate work flows determined by questioning and listening.
* The candidate will also be responsible for mobile phone troubleshooting and customer inquiries (e.g. billing explanations, account maintenance and upgrades).
* The position also entails recognizing sales opportunities based on system generated flags which includes determining how to incorporate sales into call conversation


* BENEFITS:
* Higher basic pay for qualified applicants.
* Very generous incentive scheme. Earn up to P50,000 monthly.
* Top performers get the chance to choose their preferred work schedule and travel to US, Australia, other foreign countries
* Health insurance covers up to 3 dependents.
* Scholarship programs available for qualified candidates who are college undergraduates.

Requirements:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor's/College Degree in any field.
* Must have at least 2 years of College education, no back subjects
* Required skill(s): Excellent English Communication Skills, Basic Computer Skills, Customer Service Skills.
* Preferred skill(s): Problem Solving Skills, Analytical Skills.
* Required language(s): English.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 100 Full-Time positions available.

ExcelAsia CEBU
Ground Floor Wee Building, 424 Gorordo Avenue, Lahug, Cebu City 6000
(near old SSS building, across Tony & Jackey salon,same building as Nuat Thai and Kodak)

Look for LIA or LALAY
Contact # 236 3972 or 0917 571 5241 begin_of_the_skype_highlighting 0917 571 5241 end_of_the_skype_highlighting
www.excelasiaservices.com
www.excelasiajobs.com

Pls bring a copy of your resume. Interviews are conducted from Mon to Fri, 9am to 5pm