Technical Support Engineer

Help Centric, Inc,

Technical Support Engineer

PHP 16,000 - 18,000

(National Capital Reg)

Responsibilities:

* Provide high quality technical support via phone, e-mail, and chat in a fast paced environment with English as a medium.
* Provide systems administration for customer accounts on UNIX and Windows Server platforms
* Learn multiple web hosting control panels and support CRMs
* Learn and become an expert in HTML editing programs like Dreamweaver.
* Troubleshoot all aspects of customer web hosting accounts (website, email, domain registration, scripting, DNS, SQL, etc.)

Requirements:

* A Computer or IT-related college degree
* Above par English communication skills, both in writing and in speech
* Knowledgeable with basic computer operations and basic troubleshooting
* Technical competence and Internet savvy
* Ability to learn and adapt to different learning environments
* Internally motivated with a strong passion for continuous development
* Has a personal vision and is goal-oriented
* Should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 150 Full-Time positions for immediate hiring.
* Knowledge and experience supporting web hosting and/or ISP accounts as well as with any customer service related experience is desirable.




We provide full training for all new hires.
We offer competitive pay with a bonus incentive plan, a benefits package that includes paid medical, dental, and vision insurance, paid vacation and holidays, a casual work environment and so much more! Be able to grow with the company! What's more, we give our employees many opportunities to advance in both technical and non-technical skills.

Interested applicants may bring their resume and a copy of credentials anytime from 8:00AM to 5:00PM, Mondays to Fridays at:

Units 2002-2003 Antel Global Corporate Center,
Julia Vargas Avenue, Ortigas Center, Pasig City

For details and questions, get in touch with our Human Resources Department at (02) 916 7565 begin_of_the_skype_highlighting (02) 916 7565 end_of_the_skype_highlighting or (02) 916 0256 begin_of_the_skype_highlighting (02) 916 0256 end_of_the_skype_highlighting.