Technical Support Professional

Stream Global Services

CAVITE JOB FAIR- Get that Muntinlupa/ Makati call center job, ON THE SPOT!

(Muntinlupa, Makati, Mandaluyong, Quezon CIty)

Responsibilities:

* Technical Support Professional
* As a technical support professional, you'll be assisting people from different countries; receiving, assessing, troubleshooting and resolving support requests for products such as computer hardware and Internet Service Provider (ISP) connections. You will analyze the source of problems reported, locating trends and recommending measures to minimize or eliminate future occurrences. You must be able to handle calls and navigate the computer, while providing superb service.


* Sales Professional
* As a sales professional, you'll be assisting people from different countries, providing advice on products and helping customers select the right service plans. It can be challenging work, but you'll be rewarded with commissions as you help our clients meet their sales goals. Inbound sales representatives answer calls from customers who are seeking product information, while outbound sales representative call customers to offer specials and upgrades. Most of the sales programs are easy to learn, so you can begin earning commissions quickly. You must be able to handle calls and navigate the computer, while providing superb service.


* Customer Service Professional
* As a customer service professional, you'll be assisting people from different countries, providing advice and solving problems. It can be challenging work, but you'll be rewarded with bonuses for helping people quickly and professionally, and making them smile. You will answer calls from customers, helping them resolve issues and solve problems while inputting their call information into the computer. You will also learn while on the job. As a customer service agent, you must be able to handle large volume of inquiries, and navigate the computer, while providing superb customer service.

Requirements:

* Must have finished at least two (2) years in college or possess a vocational/short course certificate.
* Must have at least one (1) year call center experience for Level 2 TSPs.
* Excellent English communication skills.
* Good problem solving and decision making skills.
* Applicants should be Filipino citizens or hold relevant residence status.
* Willing to be assigned in any of our sites (Muntinlupa, Makati, Shaw, or Eastwood).
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.

Stream Global Services

MAKATI
12/F PBCom Tower,
Ayala Ave.

ALABANG
G/F Plaz@ A Bldg.
Northgate Cyberzone
Filinvest Corporate City

SHAW
Upper G/F,
Worldwide Corporate Center,
Shaw Blvd.

EASTWOOD CITY
2/F CyberOne Bldg.,
Eastwood City

QUEZON CITY
G/F SM North Edsa Annex
Quezon City

Recruiting Hotline: (02) 580.6530

For more information, visit our career website:

careers.stream.com