Customer Service Rep. (for Social Networking Site and Order Taking Accounts)

The Resource Group (TRG)

Customer Service Rep. (for Social Networking Site and Order Taking Accounts)

RESPONSIBILITIES:

* Ensures that prescribed results are delivered depending on campaign requirements.
* Ensures that attendance issues are controlled and to report to work as assigned / required / needed by the campaign on time.
* Displays professionalism, zeal, and delivers positive customer experience in handling calls.
* Voicing to immediate supervisor / management any feedback, suggestions, scripting, and productivity.
* Conforms with all company policies / regulations which are in accordance to Philippine Labor laws at all times.

Package:
Basic Salary Range: 14-18k (Depending on length of call center experience)
Monthly Incentive: 4k (performance-based)
Additional Benefit: 1k Rice Subsidy (Upon Regularization)
Health Benefit: HMO with Maxicare 100k per illness per year (After 90 days from date of employment)
Training is paid base on Basic Salary rate



REQUIREMENTS:

* At least 2nd year College or Graduate of any Vocational course
* At least 6 months Call Center experience is required
* Excellent command of the English language
* Minor troubleshooting, email support, billing, order taking, CSAT, Upselling background is an advantage
* Computer literate
* Willing to work on graveyard and shifting schedules
* To start as soon as possible


WALK-IN APPLICANTS ARE VERY WELCOME - TRG recruitment hours are from 10am to 7pm, Mondays through Fridays.


We are located at: 8th Floor HANSTON Building, Emerald Avenue, Ortigas Center, Pasig City (nearby landmarks are Strata 100 and Wynsum bldgs; within walking distance from Podium Mall and Robinsons Galleria)

Location :
8th Floor Hanston Building Emerald Avenue Ortigas Center Pasig City 1605