Technical Support Engineer-French Speaking (for Pooling only)

Sunpower Philippines Mfg. Ltd.-Shared Services Organization

Technical Support Engineer-French Speaking (for Pooling only)

(Southern Tagalog - Laguna)

Responsibilities:

* Provide technical support to SunPower dealers during the installation and design phase of photovoltaic installations.
* Troubleshooting of photovoltaic installations via phone and email.
* Prepare Customer Relations Management reports in a weekly basis.
* Will assist on case handling and updating CRM database

Requirements:

* Candidate must possess at least a Bachelor's/College Degree in Engineering (Mechanical), Engineering (Electrical/Electronic) or equivalent.
* At least 3-5 year(s) of working experience in the related field is required for this position.
* Experience in electronic equipment required.
* Fluent in French and English.
* Excellent skills preparing technical support reports.
* Excellent proficiency in - Microsoft Project, Excel and Word.
* Understanding and awareness of customer needs.
* Excellent diagnostics, organizational ability, analysis skilss, oral, written communications and interpersonal skills.
* CRM Software experience.
* AutoCAD drafting experience.
* Applicants must be willing to work in Sta. Rosa, Laguna.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent.
* Full-Time positions available.
Sunpower Philippines Mfg. Ltd.-Shared Services Organization
100 East Main Ave., Phase 4, Special Economic Zone Laguna Technopark, Binan Laguna 0423.