Technical Support Professionals (Level 2)

Stream Global Services

ALABANG - Technical Support Professionals (Level 2)

(Alabang)

Responsibilities:

* As a technical support professional, you'll be assisting people from different countries; receiving, assessing, troubleshooting and resolving support requests for products such as computer hardware and Internet Service Provider (ISP) connections. You will analyze the source of problems reported, locating trends and recommending measures to minimize or eliminate future occurrences. You must be able to handle calls and navigate the computer, while providing superb service.

Requirements:

* Must have finished at least two (2) years in college or possess a vocational/short course certificate.
* Must have at least six (6) months call center experience for Level 1 TSRs.
* Must have at least one (1) month call center experience for Level 2 TSRs.
* Excellent English communication skills.
* Good problem solving and decision making skills.
* Applicants should be Filipino citizens or hold relevant residence status.
* Willing to be assigned in our Alabang site.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.

Walk-in and experience our ONE DAY application process! Stream Global Services
MAKATI 12/F PBCom Tower, Ayala Ave.
ALABANG G/F Plaz@ A Bldg. Northgate Cyberzone Filinvest Corporate City
SHAW Upper G/F, Worldwide Corporate Center, Shaw Blvd.
EASTWOOD CITY 2/F CyberOne Bldg., Eastwood City QUEZON CITY G/F
SM North Edsa Annex Quezon City Recruiting
Hotline: (02) 580.6530 For more information, visit our career website: careers.stream.com